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89% would recommend it to a friend
Excellent friendly staff, rooms clean but a bit tired very good food, overall a very pleasant place to stay with a secure car park on site
Staff are friendly & helpful. The room was adequate for what I needed
No Air conditioning but desk fan was provided andused all through the night on both nights.
The free wifi was just about usabale but slow
from the moment we arrived at reception everyone provided excellent customer service.
Good location in centre of Boroughbridge, happy with the accommodation and the service.
great value hotel
We were welcomed by friendly staff on arrival, nice clean room, even a four poster bed on request.
Pleasantly surprised to find the pool, sauna and jaccuzzi included in the price. Good food, good facilities, highly recommended, thanks
Weekend stay and york visit
Stayed when doing a little shopping in York and a break before the mad xmas rush.all staff were friendly and helpful, the hotel was nicely busy but not crowded, with a very comfortable and cosy atmospher.
The gym was small but comfortable to use and the pool was a real treat, steam room was fine but a little tasty. Room 56 was ample and shower really strong...having to log on every time we used wifi was a faf but not unusual for hotels, but included in price so good
A pleasant weekend break
Above says it all, very enjoyable stay.
Would have been 100% had it not been for a cup with coffee rings inside it that had been overlooked.
Been watching to much 'Hotel Inspector' Haha... Great stay, lovely staff.
Lovely last minute stay.
All staff very welcoming and attentive. Fantastic full English breakfast, set us up for the rest of the day.
Comfortable, Good Value
A pleasant welcome, after an afternoon at nearby Fountain's Abbey.
Polite staff at all times. The room was large, and comfortably fitted the five beds required for our family - the only complaint for the whole stay was that one of the beds was a "Z Bed", and not a particularly comfortable one at that. Once the kids had got over the arguments about who was going to have to sleep in that bed, everybody settled down to enjoy the one night stay.
The pool was clean and practical. We ate in the bar, which was very quiet, but the food was good. Checkout and departure were hassle-free, followed by a 30 minute drive into York. Good value for the price paid through LateRooms.