Reviews - Best Western Crown Hotel


Horsefair, Boroughbridge , YO51 9LB

Price From 161.67 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (28)

89% would recommend it to a friend


Customer service


Food quality

Room quality


  • jon n

  • September 2015

Very Friendly

Excellent friendly staff, rooms clean but a bit tired very good food, overall a very pleasant place to stay with a secure car park on site

  • Graham Beech

  • July 2015

Staff are friendly & helpful. The room was adequate for what I needed

No Air conditioning but desk fan was provided andused all through the night on both nights.

The free wifi was just about usabale but slow

  • J Cowlin

  • July 2015

Great service

from the moment we arrived at reception everyone provided excellent customer service.

  • G Moore

  • July 2015

Overnight Stay

Good location in centre of Boroughbridge, happy with the accommodation and the service.

  • m westwood

  • April 2015

great value hotel

We were welcomed by friendly staff on arrival, nice clean room, even a four poster bed on request.

Pleasantly surprised to find the pool, sauna and jaccuzzi included in the price. Good food, good facilities, highly recommended, thanks

  • Sally S

  • November 2014

Weekend stay and york visit

Stayed when doing a little shopping in York and a break before the mad xmas rush.all staff were friendly and helpful, the hotel was nicely busy but not crowded, with a very comfortable and cosy atmospher.

The gym was small but comfortable to use and the pool was a real treat, steam room was fine but a little tasty. Room 56 was ample and shower really strong...having to log on every time we used wifi was a faf but not unusual for hotels, but included in price so good

  • robert g

  • November 2014

A pleasant weekend break

  • Jozef Olenski

  • November 2014

Above says it all, very enjoyable stay.

Would have been 100% had it not been for a cup with coffee rings inside it that had been overlooked.

Been watching to much 'Hotel Inspector' Haha... Great stay, lovely staff.

  • Marilyn F

  • November 2014

Great stay

Lovely last minute stay.

All staff very welcoming and attentive. Fantastic full English breakfast, set us up for the rest of the day.

  • Chris M

  • October 2014

Comfortable, Good Value

A pleasant welcome, after an afternoon at nearby Fountain's Abbey.

Polite staff at all times. The room was large, and comfortably fitted the five beds required for our family - the only complaint for the whole stay was that one of the beds was a "Z Bed", and not a particularly comfortable one at that. Once the kids had got over the arguments about who was going to have to sleep in that bed, everybody settled down to enjoy the one night stay.

The pool was clean and practical. We ate in the bar, which was very quiet, but the food was good. Checkout and departure were hassle-free, followed by a 30 minute drive into York. Good value for the price paid through LateRooms.