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88% would recommend it to a friend
got an upgrade!!
Have stayed at this hotel many times because the staff are always friendly & the food delicious.
This time was lucky & got upgraded to a suite - with a jacuzzi for 2 with TV, steam shower & sauna - absolutely wonderful, we felt totally spoilt, and dinner as always was very tasty with good portions, and in the morning we had our favourite breakfast - eggs benedict. Great stay.
A pleasant stay
No complaints at all.
Reception staff very friendly and professional - big clean room - massive bed. Views onto golf course. Ate dinner there, food was okay. Would return.
The Gailes Hotel
Great place to stay.
The Gailes Hotel
Excellent, quality first class service.
Country Link Christmas Party Night
The room was lovely and the meal was delicious, we would just have liked more vegetables and potatoes offered in side dishes not enough on the plate which I understand if the chef wishes to make a statement with his plate but in the end you are left just eating meat without anything to go with it and I would not have liked smaller portions.
Our check out time was 11am and we were locked out of our rooms at 10.45am only by good fortune the chambermaid came to our aid which increased her tip but we were not impressed with the person who locked us out in the first place. Really only minor points
A great hotel in a beautiful location.
Staff were pleasant and helpful. The rooms were tastefully decorated to a high standard and the food was top notch. A truly excellent stay, would most definitely stay here again. Highly recommend...
Stayed 2 nights here to visit area and play golf.
Friendly , helpful staff.
I've stay here several times over the years when working in the area.
No issues to report. Not outstanding but good overall. Handy for the Irvine area.
First class hotel
First class hotel have stayed here quite a few times and have always found it to be relaxing very clean with very good service, good menu with excellent food good spa I would recommend this hotel to everyone