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Reviews - Mercure Kidderminster Hotel


Habberley Road, Bewdley, Kidderminster, DY12 1LA

Price From 144.47 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (21)

71% would recommend it to a friend


Customer service


Food quality

Room quality


  • Jackie C

  • June 2016

Mercure Kidderminster Hotel

Perfect, stay again in a heartbeat.

  • j bennett

  • May 2016

Mercure Kidderminster Hotel

Bearing mind we booked a superior room.

I didn't think it was that superior. The hotel is obviously old so a renovation is to vex recommended. Some of the wallpaper had been torn off a wall next to the bed.

  • N Williams

  • January 2016

Very nice

All good, enjoyed the swimming pool!

  • Ben B

  • November 2015

A little tired...

Both the hotel and me suffered the same problem...and neither fixed the other!

  • jeff l

  • September 2015

Average except for the noise level

I stayed at this hotel in order to get an early start for work nearby the following day.

I needed to work in the hotel on my laptop for an hour or so and get an early night. However there were several events taking place that night and the noise levels were unacceptable and distracting. I mentioned this and the staff were apologetic but could offer no remedy. Luckily I had some earplugs with me and resorted to those. Perhaps not entirely anyone's fault but an unfortunate experience all the same.

  • S Hart

  • April 2015

Mercure Kidderminster Hotel

Very comfortable room, spacious and well decorated.

  • Kieran Barnett

  • April 2015


The room was fine as was our stay but we both had a bad nights sleep due to wind whistling through the window that was obviously broken.

Cold all night but other than that room was clean staff were friendly would return.

  • j yardley

  • February 2015


  • Neelam Ahir

  • February 2015


Satisfied and good friendly service.

  • Jason V

  • January 2015


Soulless empty hotel with very poor customer service.

Apparently 11 guests only in hotel so still given a room with peeling wall paper, that was freezing on arrival. Bar was ok and service there was fine.

Worst hotel bed ever slept in with lump all down the middle. Bad nights sleep. Tried to call room service but reception forgot to put the call forward on. After calling periodically for over an hour went to reception and tracked down porter. Ordered room service but half of menu was out of stock. Night porter was apologetic and nice chap. Food was terrible. Reception staff need training as highlighted when I explained bed was terrible was told no one else has complained.

Was cheap and guess you get what you pay for.