Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
61% would recommend it to a friend
Overall excellent value!
The hotel is lovely, the restraunt served absolutely beautiful food.
The facilities including their opening times are excellent. The room was nice, but we paid for a suite and not a standard room but I could not see the difference, there was no extras. No bath robes, no view from the window, there was no complementary herbal tea selection within the room so being honest we are not sure what was executive about it. However it was still great value for money an we will be going to stay again for a relaxing weekend.
Lovely room, lakeside view
An excellent stay, quiet room with a lakeside view, the bed was kingsize and very comfortable.
Bathroom had an excellent power shower. Slept for 11 hours solid. Thank you very much Ramada!
Very enjoyable stay
not too bad
room was o.k.
for one night, but please make the wifi free in the rooms was disgusted at the price of it.
Good location for us, visiting family.
My booking was not handled efficiently; I was booked out twice and had to trek to Reception to re-register - no-one answered the room phone. On the last day of my stay the room wasn't serviced, beds not made, bins not emptied , no tea/coffee etc. On leaving I was assured it would be investigated but no real apology or offer of refund - this was disappointing service.
AN ENJOYABLE STAY AT A FRIENDLY AND COMFORTABLE HOTEL
Our stay will be remembered for the helpfulness of the friendly staff and the excellent quality of the food.
No direct lift to our room and therefore unsuitable for elderly occupants with cases.
Corridor smelt dank and stale. On plus side some very good staff.
Would stay here again staff are very polite!!!
Perfect for our stat
Had a great time in Birmingham.
Great location with easy access to city centre via bus, train or taxi. Would definitely stay again as were able to get a good nights sleep after an easy night out in town. The customer service was excellent and staff all helpful, friendly and efficient.
Room allocated was a twin , when we had requested double , this was sorted quickly , unfortunately the double we were given was directly above the function suite . Hardly a recipe for a relaxing stay . When we went to check out the receptionist did not even ask how our stay was , we had to tell him about the noise problem.