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86% would recommend it to a friend
Lovely family hotel
Lovely clean hotel great for family and great selection for breakfast.
Mercure Norwich Hotel
Mercure Norwich Hotel.
The hotel was lovely and room was perfect and very clean.
Extremely enjoyed my stay and will be returning
Excellent service very customer aware saff
A big thank you
Bill Salmon and family
Nice hotel, friendly polite staff
Clean spacious room, comfortable bed, great breakfast and free parking.
Warm welcome by the staff. On the downside some parts of the hotel is a little outdated, could do with a makeover. We strongly recommend replacing the iron which did not work and a warning sign by the hot water tap. Overall, not bad would stay there again.
Dated and not as good as a premier inn
The hotel is dated, whilst comfortable, the jacuzzi was not working, and the restaurant had an unpleasant odour of fish so we decided to eat elsewhere.
Will stay at another hotel next time.