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Reviews - Mercure Gloucester Bowden Hall Hotel


Bondend Lane, Upton St Leonards, GLOUCESTER, GL4 8ED

Price From 173.70 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (6)

67% would recommend it to a friend


Customer service

Food quality

Room quality


  • S Guppey

  • February 2016

Very nice room

The room we stayed in was really nice, there was only one thing wrong and that is it was hard to turn the radiator off and that u couldn't open the windows to let some air in.

  • Julia H

  • February 2016

Lovely hotel in beautiful surroundings

Reception staff were efficient and friendly.

Room was at the very top, bit of a maze but soon got used to it. Bathroom bin was full from previous occupant, reported this to reception staff who apologised and sent housekeeping straight away to sort. Breakfast nice selection of hot and cold food, staff efficient (plenty of them too)

Overall would recommend this hotel :)

  • Keith H

  • July 2015

Mercure Gloucester Bowden Hall Hotel

A beautiful setting, friendly, cheerful and helpful staff.

  • Andrew S

  • February 2015

Hotel in need of renovation

Looking at the pictures on the internet it looked a very nice building.

On entering the building i was very disappointed with the condition and amount of much needed renovation work that was going on which was not noted on the details on Laterooms and i feel should have been. Room was ok nothing special basic but comfortable

  • J Urosevic

  • February 2015

Could do better with attention to detail

Confusing room descriptions at booking point.

Booked family room although only wanted a double to ensure a double bed. Although hotel less than 25% occupied stuck us right at the back miles from reception. Did not have first 2 choices of wine at dinner and served chips you could wring the fat out of but not eat. hardly any staff about for such a grand looking hotel. It is miles from anywhere so if you don't want to drive to dinner you will have to eat there. Wil not be back to stay at this one.

  • Belinda R

  • November 2014

Wonderful stay

Had a fantastic two night stay here while enjoying the Victorian Christmas market at Gloucester Quays.

The hotel is set in stunning grounds, our room was newly painted and very comfortable and the staff were attentive and helpful. We had dinner on one night and the food was excellent. The breakfast was plentiful and all the ingredients were fresh. We will definitely stay here again.