Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
90% would recommend it to a friend
Over night stay.
Accommodation was excellent.
Staff very pleasant and helpful. Good breakfast. Nice and near the racecourse which is what I required. Most importantly the hotel took dogs!
Lovely hotel/great value for money
Stayed for one night as a stop over while travelling down the country.
Very clean compared to some other hotels. Very well organised considering two receptionists were having to handle full wedding party at the same time. Hotel location very nice and hotel grounds were immaculate. Swimming pool was lovely as well as rooms (especially the showers!).
Good Base For Children Local Activities
Stayed here with a 7 and 14 year old.
Was concerned that we were offered a room a distance away from the leisure facilities, but was soon changed with no hassle from the receptionist. Given a three single bedroom so there was not arguing with my kids who was to get the short straw on the sofa bed. Great value for money, cosy, everything you need. Lovely breakfast, plenty of choice and the spa, swimming facilities great. Very nice.
Night porter service rude and unhelpful
Although the Reception and Bar Staff were helpful, we did explain we would be working late and were told the night porter would still be able to serve drinks.
When we then got to the bar, the night porter and receptionist were both ignorant and unhelpful. I don't normally review the hotels as I stay in a lot but I felt in this case, for such a good hotel, it was let down by individuals not wishing to put themselves out to assist a hard working guest. Very disappointed.
One night getaway
Although we only spent one night at Thistle Haydock we were impressed with the hotel, particularly the young, friendly staff.
Our room (no. 120) was spacious and clean, the only comment being the loo was rather difficult to flush. The older lady who greeted us at breakfast time was very helpful and friendly and the breakfast buffet was extensive and hot items were quickly replaced when the trays were emptied. We particularly enjoyed the large pot of coffee. The young staff in the breakfast room were quick, efficient and yet unobtrusive so had obviously been well trained. We would definitely stay here again the next time we attend Haydock races.
Great business trip
Lovely hotel, its the 3rd time i have been here and i would go again.
The Thistle Hotel, Haydock
The Thistle is a very good hotel, certainly the best I have ever found in the Wigan area.
The rooms are very clean, comfortable and mine was exceptionally quiet. The staff are friendly and accommodating and the food is good. There is a swimming pool and a small gym, which are also well serviced and clean. I'd recommend it!
great value,lovely staff,good food
Fantastic customer service
Convenient to M6