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Reviews - Manor House Hotel & Spa

3AA Assessed Hotel Ratings explained
Front Street West Auckland, Durham, DL14 9HW
The Manor House Hotel, a 35 bedroom AA 3* hotel conveniently located in the charming village of West Auckland, is a historic, family owned hotel offering a friendly welcome, comfortable accommodation and extensive facilities.

With 35 well appointed bedrooms, a mix of doubles, twins and spacious Four Poster rooms split between the main building and the courtyard area, The Manor House Hotel is the perfect destination for both business & leisure.

Food is served all day in the hotel’s Juniper Restaurant with a range of quality, affordable dining options. Relax after a long day with a drink in the lounge or Stables Bar. Make use of the hotel’s leisure facilities - free for all hotel guests - complete with pool, sauna, steam room and gym. A variety of spa treatments are available on request - pre booking essential.

We also have extensive business facilities, with two meeting rooms and free wifi available in the hotel’s public areas, which include the hotel’s lounge area.

The hotel is ideally located for exploring everything that County Durham has to offer, including the famous Bowes Museum, and is less than half an hour’s drive from Durham Cathedral & Castle.

The hotel is famous for it’s history - reputed to be King Henry VIIIs hunting lodge, the Manor House Hotel offers character, heritage, and history all rolled in with friendly customer & modern conveniences.

Part of the family run STR/Keeping Inn group, who also own the the Honest Lawyer Hotel in Durham, the Centurion Bar in Newcastle Central Station, and the Victoria Hotel in Bamburgh.

Picture of Manor House Hotel & Spa, Durham at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since November 2012 Customer recommendation
Guest Reviews Based on 58 reviews
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82% recommended this accommodation to a friend 83% would stay again
Filter reviews by guests
  • Customer service
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  • Family friendly

very enjoyable stay staff Very friendly , only complaint, Guest above us was VERY heavy footed.

Reviewed by
Kenneth Rowlands

From UK
Who stayed in September 2014

Couple

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Slow meal survices

Reviewed by
Tony R

From Sutton Coldfield, UK
Who stayed in September 2014

Travelling alone

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Banging doors
We were given room 11, the doors directly outside the room were banging every time someone went down the corridor, this is not good at 3am with a baby in the room.

Reviewed by
Stuart W

From Redcar, UK
Who stayed in August 2014

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serves a purpose
We really didn't have a nice stay here, the room was nosy as it was close to the door into the part of the hotel we were staying. The bed and pillows where so uncomfortable it was hard to sleep and the room was also very dark. The overall service from the staff was very good and they were helpful.
The food was just awful lacking of flavor really could be a lot better, the coffee was just as bad.

Reviewed by
r kruyer

From Canvey Island, UK
Who stayed in August 2014

Couple

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We were disappointed with cleanliness of the room, there was a dead insect squished on the wall, cobwebs around various areas and the toilet was leaking which wasn't pleasant.

Reviewed by
R Hunter

From Middlesbrough, UK
Who stayed in August 2014

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Relaxing Stay
Loved the pool/sauna/steam room/jacuzzi. Really nice facilities. Also had dinner in the restaurant, which was lovely. Good wine list with reasonable prices. No draught real ale which was a big disappointment to my husband. Also, the hotel's a bit of a maze - more signage needed! However, the staff were very friendly and helpful. Really lovely place and as we booked on Late Rooms it wasn't too expensive.

Reviewed by
P Thomson

From Dundee, UK
Who stayed in August 2014

Couple

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Excellent
Staying away on your own for business purposes needs a certain type of hotel. This is absolutely ideal. Quiet, well maintained and excellent value for money. Pleasant surroundings, very relaxing and a good gym to boot. My new regular place to stay in the north east!

Reviewed by
M Grainger

From Crewe, UK
Who stayed in July 2014

Travelling alone

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We arrived very late at night but someone was there waiting for us and checked in with the minimum of fuss. Lovely grounds and very quiet so able to sleep with windows open.
Lovely breakfast wit excellent service.

Reviewed by
Gillian M

From Horsham, UK
Who stayed in July 2014

Couple

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Great Value
Working nearby good value for money for the area, would definitely stay again

Reviewed by
s Shuttleworth

From Penrith, UK
Who stayed in June 2014

Travelling alone

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Manor House hotel
Warm & stuffy room
Shower very poor, complained after 1st night...no change by Wednesday despite being assured maintenance would visit. Left on Thursday morning & stayed at a B&B on the Thursday night instead.
Very doubtful I would return despite being local to office.

Reviewed by
S Galbraith

From UK
Who stayed in June 2014

Travelling alone

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All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

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