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Reviews - MERCURE BRADFORD, BANKFIELD HOTEL

3AA Assessed Hotel Ratings explained
Bradford Road, Bingley, BD16 1TU
This Bingley hotel is set in Gothic grandeur in the heart of Yorkshire Bronte country. The 3-star Mercure Bradford, Bankfield Hotel is a historic mansion house surrounded by landscaped gardens, two miles from Bingley railway station. The 103 modern guest rooms all have internet access and satellite TV. Sample international cuisine at The Brasserie, or relax with friends or colleagues at The Club Bar. The 9 flexible meeting rooms can accommodate up to 250 for an event or drinks reception.

Free Wi-Fi throughout the hotel
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Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 44 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
68% recommended this accommodation to a friend 71% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Good room shame about the food prices
Although I didn't eat in the hotel I did look at the menu and I thought the prices were very high for what was on offer on the bar menu. So I did not even look at the restaurant menu

Reviewed by
William G

From Sheffield, UK
Who stayed in March 2013

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Surprised
We booked a last minute room and was very suprise at what we found, fantastic room. Nice decor corridors need some attention. Lovely staff and good facilities would definitely recommend

Reviewed by
Kirsty W

From Keighley, UK
Who stayed in February 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Booked online, but paid an upgrade fee on arrival for a better room,with movies and robes etc. However we were told that there were none available. Told the manager I was disappointed at the time, to which he replied he would see to it that a couple were posted out. Nothing ever arrived.
The upgraded room was quite nice, but bathroom was definitely tired and in need of a refresh. Big problem was the heating pipes clattering all night, even though the radiator was off. Did not get any sleep that night.
I complained to the duty manager the next morning, who didn't seem to interested, saying that she would report it to maintainence when they were in on Tuesday.
She had missed my point completely ! My insistence for her to deal with the matter lead her to offer a refund of the upgrade fee £20. Not worth a nights sleep loss when the weekend was supposed to be a break.
The hotel were catering for a wedding party during our stay, and it was reflected in the service we received , at best average, at worst it was poor.
I would not stay here again or advise anybody else to based on my experience.
A disappointment.

Reviewed by
ALFONSO L

From Warrington, UK
Who stayed in February 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

This glorious old building has been extended on a number of occasions, sometimes more sympathetically than others. Inside it's typical of what you would expect of a "business" hotel; not a lot of charm but clean and functional. The bar food is rather pricey for what it is and don't expect a peaceful night in the bar of there is football playing that night, it descends to sports bar atmosphere.

Reviewed by
O Keeling

From Heanor, UK
Who stayed in February 2013

Travelling alone

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