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89% would recommend it to a friend
a last minute booking that was not to disappoint.
Quirky yet effective.
Great hotel disgraced by the catering
Hotel is beautiful in lovely setting.
Accommodation is more than fine
But for a hotel of that quality the kitchen really is a disgrace with so many bad experiences which was echoed by other guests
The dinner is extremely expensive and the portions truly tiny. Additional vegetables are tiny and a potato gratin was a couple of slabs of something. Bread ordered didn't arrive as too late. Breakfast menu included haddock and kipper but except for first day it had to be ordered a day before - absurd for hotel of that class
No lunch menu but instead afternoon tea - which was refused my family as we had to order a day before. When I complained a 'customer service' woman explained she 'knew where I was coming from' - full stop. You can't go elsewhere as the Abbey is isolated.
There are other minor grumbles about the quality of the cooking but basically it seems very finance and 'chef driven'. Clearly financially successful from conferences and weddings but the private visitor really counts for nothing
Would not recommend it sadly - it once was a great place
Coombe Abbey Hotel Warwickshire
Beautiful building, top class décor and the best medieval banquet we've been to (and we've been to a few!).
Fantastic as always
My husband and I married here in 2006 and it still never ceases to amaze.
A lovely hotel.
Superb food. Only bad point was very slow room service.
Excellent location and fantastic restaurant food
Unique historical setting , great for photos and excellent grounds.
Room looked old with four poster bed but apparently was a new one built in 1990's. Room very dark so atmospheric and in keeping. Conservatory breakfast good , better when cooked to order than buffet (not sure why this varies). Bar food ok (burger way overcooked) but restaurant food was exceptional . Variety , imaginative and superb flavours. Do walk around the park it is excellent. Staff exceptionally friendly yet professional. Rooms vary a lot so would be good to know which part of the building you will be in. My only negative (except for the burger and long wait for it - rescued by Tony and some crisps plus great stories) was the thick layer of dust on top of the huge four poster bed (I am tall enough to reach) . Difficult not to be impressed by the building and surroundings . This is a hotel with real character (and characters).
Excellent hotel, great food and a place with real character.
Fabulous room with great character.
Could do with more lights as very dark but that is very much a minor comment as I thoroughly enjoyed my stay and would highly recommend the hotel. Food was very good plus the bar and restaurant service was outstanding. Stayed at the hotel a few years ago and all was good then so will definitely be staying again.
Can't fault my time at Coombe Abbey, the room was great with loads of period features.
The staff provided excellent customer service and were all really helpful. The hotel has a wonderful period feel with complimentary grounds with formal garden to take a stroll in - I would definitely stay here again.
Stunning accommodation, lack lustre food
The abbey is simply stunning - it's a very special place.
It's only the food that let it down. Customer service as we arrived at the lobby was fab - again, only let down at the bar when we waited over an hr (as our order was forgotten) for the most over-priced (£14.95) plaice and chips. The plaice was in small over-fried pieces and husband's curry tasted like a Wheatherspoons special, but we were both so tired and hungry, we ate it and left. The breakfast in the morning was perfect though.
We paid for an upgrade on the room. And although you couldn't possibly have found fault with the opulent decor which was gorgeous and very much in keeping with the stunning hotel, the room (109) seemed smaller than the others with a view of the back of other rooms. (Possibly should've stayed in the standard room as we'd have had views to the front with the same size room. Seemed we just paid the £30 upgrade for the 4 poster bed. Would love to try out one of the incredible suites with stairs to bed.
So on the whole, a breathtakingly beautiful hotel and a fab experience - just with a few food issues.
Paid for a luxury room and it was no way near as nice as some of the standard rooms I seen