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56% would recommend it to a friend
Now it is under new ownership, the owners need to quote realistic prices related to the hotels quality.
The staff are very helpful and the room I stayed in was a little better than the average hotel that I visit.
Nice building, but woefully in need of a refurb
Wasn't expecting much as I was only there for business and had paid less than £100 per night.
However I was still disappointed by my stay there. Waited over 10 mins to be seen at check in, despite me being the only person in the queue to be seen. My room had peeling wallpaper, a big cigarette burn in the middle of the overblanket on the bed, a toilet seat only held on at one side, and a dripping shower. All the woodwork was in need a repainting, and there were several holes in the walls (still with rawl plugs in) where various items had been removed and not replaced. While I was there the hotel was mainly occupied by building contractors who were shouting/swearing constantly; in reception, in the restaurant over breakfast, and outside. The staff just ignored it rather than addressing it.
Good value for money
Good location for the price.
Excellent place, a friend and I stayed here while at a festival just down the road at Temple Meads.
The staff were friendly, rooms spacious, good location and we even got free breakfast for our three day stay because we were told there was a leak in our room, during our stay we never had a problem with a leak though.
Lift out of order
we were at a room at the very top & rear of the hotel, and the lift was out of order, and no member of staff advised us of this.
The decor of the hotel was very poor, a lot of updating required. Staff at reception were very poor.
Good sized room but the decor and bedding could do with au update
The room and bathroom were a good size but both the bedding and towels were of a very average quality which was a bit disappointing.
The décor was also a bit tired looking. The staff however were very friendly and helpful and the food was good.
good but dated
very nice hotel staff really good, hotel in need of a refurbish
very happy couple
we had a lovely stay in a spacious room.
At times we were tempted just to stay in the room and not go anywhere. We will be going there again.
had a great time, friendly staff and great food.
near for bath and Bristol. pleasant stay.
Good clean room with helpful staff.
Will definitely stay again