You have not entered any valid search criteria.

Please enter a keyword and perform your search again.

Reviews - Angel Hotel - The Hotel Collection



Price From

View Rooms
Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (117)

74% would recommend it to a friend


Customer service


Food quality

Room quality


  • Janette O

  • May 2015

Nice hotel, room was a little small but ok for the price I paid

  • L Nixon

  • May 2015

Room was dirty. Hair in bath, ledges very dirty, broken window, heating didn't work

This is not a 3 star hotel.

All the ledges, windows and skirting were thick with dirt. Everywhere felt grubby.

  • Barbara L

  • April 2015

very nice overnight stay

  • V Fairnie

  • April 2015

Spectacular Hotel with the need of a bit of TLC

I was first blown away by the entrance and stairway that comes with this hotel.

The staff at the reception were friendly but didn't feel they went the extra mile on customer service. Nonetheless I was satisfied and a bit mesmerized with what was to come. The hotel was tidy and clean but when we arrived at the room the 'wow' factor left. There was nothing wrong with the room but felt like it needed a bit of TLC. The room contained everything that we required was clean, tidy and well kept. However I did feel it could have done with a bit of TLC, particularly the bed. It had definite signs of wear in the form of a big dent in the mattress where people would have previously sat. I did however get a good night sleep and the bed was comfortable. The view out of the window was of another building so nothing spectacular.

The location of the hotel was perfect, very central and had parking. Only downside is that is parking cost extra to the hotel stay (£10 per night) and I found another car park cheaper. Overall a good stay.

  • Tracey c

  • April 2015

Great place

Lovely place right opposite the castle.

Friendly staff. Evening meal choice limited for veggies but super nevertheless. Breakfast very good, good to see fresh fruit and very nice pastries for those that don't want the cooked breakfast.

The hotel is on a main road so yes there was traffic noise, this might be better if you stay in the odd numbered rooms. Room good size, with proper size TV and well equipped bathroom. Bed was a bit softer than I'd prefer but I know you can't please everyone as beds are such a personal taste. Thinking of booking return visit as god value for money with the evening meal option.

  • N Wolf

  • April 2015

Great, easy, comfortable stay

  • M Bruce

  • April 2015

Well situated

I enjoyed my stay on the whole and it is a nice hotel.

One thing though, the internet connection is very unrealiable.

  • I Macbeth

  • April 2015

Good weekend break

Had a very nice time away staying at the hotel.

Did the booking to include breakfast and on arrival they said we had a dinner booking too. Checked our booking and rolled with it as saved booking somewhere on the Friday night. The menu was limited but what me and my partner had was very nice and we're very pleased with. Only complaint would have been the road noise outside of our room but over all good location in the centre of the city for shopping and sight seeing. Would consider booking again.

  • david mcbride

  • March 2015

only one problem no hot water it was only luke warm.

  • susan u

  • March 2015

Great value

Rooms were comfortable, breakfast excellent.

Close to city centre for restaurants, theatres and bars.