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69% would recommend it to a friend
Beautiful room in an idilic setting with very friendly staff
Absolutlely disgusting - rooms not cleaned properly , like students accomadation , very poor first impression ,food awful.
I arrive just too late to eat in the restaurant so I had a bar meal.
The burger was dry the bacon and cheese on top of the burger were too hard to eat and I left a feed back form for the manager but of course I have heard nothing. Basically the food let the hotel down.
Poor room, good customer service
More of a conference or wedding venue, certainly not a relaxing leisure stay.
No air con in rooms, so had to have window open, and Heathrow planes overhead made it almost impossible to sleep, coupled with the noise of rowdy conference goers in rooms nearby. Room felt like a dorm room, not a good quality hotel room, also poor hygiene in room and stained furniture. Breakfast was great though. Checked out after one night, did not fancy a second night there. complained about room and noisy neighbours and staff were helpful and reduced our bill, so no complaint there.
Great one night stay on a budget
Booked very much last minute to avoid a late drive home after a family gathering.
Very nice hotel, good price and had great facilities if I had been staying longer. Was perfect for what I needed and will book again if I am looking to stay in area.
The staff were extremely helpful , the room was first class, the food in the restaurant was absolutely first class.
The staff here are really really nice.
To be fair, everything is nice here but the staff are outstanding. Had a great time, and felt very looked after.
The hotel had our stay and many other guests attending ascots stay down to a tee.
Although out rooms weren't quite ready for us (we were 2hours early for check in). They still provided us with a little room to get ready in. Which I personally thought was a great touch. The hotel are clearly very ready and org aides for ascot days. Brilliant service.
Was expecting a classy hotel but found what was more like a sixties hall of residence.
Several attempts to find the main entrance. Struggle with luggage through many fire doors. No light above shower. Bar area very uninviting. Not my sort of hotel at all.