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68% would recommend it to a friend
The staff were extremely helpful , the room was first class, the food in the restaurant was absolutely first class.
The staff here are really really nice.
To be fair, everything is nice here but the staff are outstanding. Had a great time, and felt very looked after.
The hotel had our stay and many other guests attending ascots stay down to a tee.
Although out rooms weren't quite ready for us (we were 2hours early for check in). They still provided us with a little room to get ready in. Which I personally thought was a great touch. The hotel are clearly very ready and org aides for ascot days. Brilliant service.
Was expecting a classy hotel but found what was more like a sixties hall of residence.
Several attempts to find the main entrance. Struggle with luggage through many fire doors. No light above shower. Bar area very uninviting. Not my sort of hotel at all.
Great place to stay with good access to major routes
Well I've not stayed here before and I don't leave reviews normally but this place is worth a mention.
Free tea and coffee on tap, polite helpful staff and a well equipped comfortable room. A tad on the small side but you don't see that when you're asleep. All in all an excellent place to stay
The room was so small and claustrophobic, with no air conditioning or fan and windows that hardly opened being on the ground floor, I woke in the middle of the night feeling like i was being suffocated.
The wardrobe was almost uselss as full of a safe and ironing board that left no room for clothes. the largest thing was the clock in the bathroom and incidently didn't work. There were other issues which I don't care to mention, but the duty manager was made aware of. A fan was brought to my room at 2am in the morning and a new room was found for our 2nd night.
Good weekend offer
I had a great stay at this hotel.
Only minus was the internet which was more or less useless. However, staff are very friendly and helpful and the breakfast was excellent.
Great Place for a short stay
I use this hotel regularity when i am on business in the area.
It's clean, and modern, the only problem is the parking, you sometimes have to park at least 10 minutes walk from your room (on site) as the car park is full.
Service from hell
My stay was bad , reception staff promised tea , coffee to be sent to room never arrived , meet and greet poor , bar staff are rude Set meal in restaurant very bad , overall very bad experience .