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84% would recommend it to a friend
Food served until late which suited us.
Atmosphere in bar good, pasta blew my head off it was so hot and as a vegetarian, had no other option. We used this as a stop gap to park and get to King's Cross really early next morning and it worked. Pool area was immaculate and a lovely way to start our holiday.
Small room, very small double bed, corridor smelt of fish from a wedding and are clothes smelt of it when we left the next day, dirty bathroom, hungover and rude looking staff at breakfast on the Sunday morning, hoovering the breakfast room and clearing up before dining had finished at 10am without replenishing.
Pool facilities are not for a leisure break - its part of a serious work out gym so no relaxing spa/leisure. Very disappointing.
Mercure Letchworth Hall Hotel
Does what it says on the tin.
The hotel was in need of some work, paint was peeling in places, the door didn't fit very well and there was quite a lot of mould in the bathroom.
The staff were lovely, for some reason a bed was not originally provided for our 5 year old but that was rectified immediately. Unfortunately the bed was broken but this was replaced within minutes of us calling reception and at all times the staff were smiling and helpful. The pool was lovely.
Really enjoyed my stay in the LHH.
Fitness fans dream stay
Nice tidy and clean room in an easy to reach venue.
The biggest benefit however is it has a bupa gym on site which is huge and very well equipped and a decent pool. Food well presented but overpriced and bar staff lacked any attentiveness but overall a nice place especially if you are into your fitness.
lovely hotel, lovely cosy room.
only down side no light round mirror in bathroom, to dark.
Stayed here many times in the past, the hotel, staff and surroundings are wonderful
A lovely hotel in stunning grounds.
Check in easy, room wonderful and very clean, staff fantastic and extremely helpful. Quality of food - delicious, thoroughly enjoyed breakfast. TV in the room had minimal channels available to view as the signal was weak or non existent. Leisure facilities brilliant - managed to spend time in the pool which was great - changing facilities very clean and spacious.
Only downside was the hotel was experiencing problems with the Internet connection so although I could access my emails, I couldn't access sites or download documents. I only found out an engineer had been working on the system as I was checking out. Reception staff were very apologetic.
I would stay again but would remember to take a book as once my little one was asleep, and being unable to access the required Internet sites to do work, made the evening very long and very boring.
Pleasant and friendly
Nice room and cosy, but too hot and with a broken window catch and makeshift blind where the curtains should have been - this was disappointing.
Hotel nicely laid out and friendly staff.