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70% would recommend it to a friend
Ok room for the rate
We have stayed at the hotel before but in a higher grade of room.
This too was ok a little tired with the decor and the bathroom was tiny. Our biggest issue was the state of the mattress which most uncomfortable. We felt we had to report this as we checked out.
Facilities ok. Difficult to find as I wasn't aware that the accomodation was above a bar. This also meant that it was rather noisy. The staff were helpful. Didn't start serving breakfast until quite late so I had to leave without breakfast.
Very friendly and efficient
Lovely hotel, friendly staff, good location.
A very pleasant stay.
Lovely hotel and room (room 9). Very friendly staff - nothing too much trouble. Great location.
Internet too slow for wifi and staff disinterested
I was put in an attic room .....apart from keep waking with the cold (radiator didnt fill with hot) the smell of disinfectant from 5 am disturbed me further.
There was a problem accessing channels on the TV
We had a basic Twin room nicely furnished.
Equipment with ironing board and iron, hair dryer and fan (which we used as the weather was hot). The drink tray was well equipment with good tea, coffee and hot chocolate. The bottle of water was appreciated. Unfortunately we were unable to work out how to get hot water from the shower, but we were assured that the mainenance team would sort this out.
The episode Hotel was one of the most friendly hotel we have been in,they couldn't do enough to help.The location was in walking distant to the town only a few minutes away.The breakfast was wonderful with a great selection.
quiet and comfortable
We had a pleasant night's stay at Episode.
The room was a little tired but clean and comfortable. The bathroom was very large and clean. The bar was open late, until we went to bed, even if the server wasn't over the moon about it. We didn't eat in the restaurant but breakfast was very good - they even had veggie sausages. Would stay again if we were in Leamington Spa.
Good, but was expecting more .....
I booked this hotel as a birthday treat for my husband.
I specifically requested a room with a bath but was disappointed to be given a room with a shower only. I spoke to the receptionist and explained my need for a bath and she immediately allocated me another room. The hotel was very clean and in a great location, but I have to say that I was expecting something a little more 'plush' for the money I spent.
Unfortunately the hotel had a 'do' on which mean that the room next to us returned in the small hours of the morning, clearly the worse for wear. We could hear their every move and every word spoken due to the poor sound proofing in the walls but appreciate this is not something that can be easily rectified. Breakfast was nice but there was a long wait as they were clearly rushed off their feet and the breakfast room does not seem adequate for the amount of rooms in the hotel. All in all a pleasant stay but not outstanding.
Lovely nights stay
Friendly staff,pleasant room, good breakfast.
Would recommend highly without reservation. 8)