Reviews - Woodside - A Sundial Venue


Glasshouse Lane, Kenilworth, CV8 2AL

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (37)

73% would recommend it to a friend


Customer service


Food quality

Room quality


  • d turpin

  • May 2014

Great stay, best breakfast ever had in a hotel

Staff very helpful, polite, Nice clean, recently decorated room, Best breakfast we have ever had in a hotel (stayed at many) Lovely grounds, good clean swimming pool, shame no jacuzzi Good location for Warwick, Stratford upon Avon etc.

Has tennis court, small gym, small pitch and put course ( not tried)

Had wedding there when we stayed but as accommodation block is separate to main building there was no disturbance or noticed load music. Also has a separate bar from main building so non wedding guests do not have to mix with wedding party. Would definitely stay again. Good value.

  • Emma WARE

  • March 2014


  • J Raeburn

  • March 2014

A Mixed Experience...

The positive parts of our one-night stay included the beautiful grounds, the Orchard Restaurant with expansive glass windowslooking out on to a restful vista of fabulous trees, free tea/coffee in the foyers, and fruit, biscuits and bottled water for guests' onward journeys.

There is also a good-sized swimming pool. The negative aspects include the really mean-sized bedroom - hardly room to walk round the double-bed. The Accommodation block (not in the lovely Edwardian main building) also has no lift to the upper floors. This was not a problem for us, but would be for anyone with substantial baggage. Check-out time is also the earliest we have ever come across - 10.00 on week-days, 10.30 at weekends. (The contrasts with the w/e check-out of 12.00 noon at the hotel we stayed at in Yorkshire the previous night!) Most hotels will give you a little leaway, but there was a fixed charge of £10 for each additional hour or part) here.... I'm afraid we found the Receptionist on morning duty pretty dippy. Before 10.30am, my husband rang Reception to ask for an hour check-out extension till 11.30. She omitted to tell us that we had to come and get the key reprogrammed, so we were locked out of our room bang on 10.30, saved by a passing cleaner... When we came to check out, her computer was down. She invited us to wait in a rest-area (again free tea/ coffee/biscuits - very nice) where we could access the free wifi on our laptops... After well over an hour , we began to think there must be a BIG problem with the computer....... We were due to visit our son and were in danger of being late, so went back to Reception. She said that she had come to let us know that the computer was back in action within half an hour, but we had looked so intent working on our laptops, that she 'didn't like to disturb us'. Honestly. To be fair, she did at least take the £10 late-check out fee off the bill. This hotel has the slight ambience of a Conference hotel, which 'tolerates' leisure visitors. I think this explains the early check-out, and also the small-sized rooms....

  • Gillian F

  • February 2014

Dissapointing & certainly not 4 * rooms. As basic as an Ibis. Pool vvvv dissapointing

The room was very basic as an Ibis/Premier Inn.

The only 2 plus points were free Wifi & a docking station for I pods.

Swimming pool was very un inspiring - having got dressed for a swim, I arrived at the pool and didn't like it so I didn't use it. Very different from the photo online.

Noisy rooms, I was woken twice in the night by adjoining rooms.

Room service limited menu. Only 2 tea bags in the room

Setting for breakfast in the conservatory was lovely, & a good choice for breakfast but bacon was burnt

  • Allison C

  • February 2014

We regularly stay in this hotel when on business in Warwick and have always found it to be clean and comfortable.

The staff are very pleasant and helpful.

  • David Stuart

  • February 2014

Woodside - A Sundial Venue

Very good hotel and enjoyable stay.

They are clearly more organised to handle functions but despite this looked after us well during our visit.

  • Ken H

  • February 2014

Conference style, friendly staff