77% would recommend it to a friend
Lovely place and excellent staff so friendly.
Especially a waiter at breakfast - an older guest was quite
sharp and demanding with him - he was very
calm and polite in reply. Well done
Tired and worn out.
Designed by someone colour-blind in the most horrendous 70s style. Food poor quality (high prices but cheapest ingredients). But staff try hard despite clearly poor leadership and remote chain management. Avoid rooms not in the main castle, which are in an annex and add being small and cramped to he bad taste and worn out decor.
Surrounded by countryside, the castle offers an ideal escape and is tastefully furnished with comfy sofas and chairs to recline, read and relax in the dying embers of the evening.
What I particularly like is they do not overdo the "history" with a balance of the modern contrasting with the old.
west wing room (disgusting)
We had to look at 3 rooms in total, all were dated and very, very basic, we had to accept the 3rd room, which had no shower cubicle, for ease of access for my wife's condition there was no others available.
In the bathroom there was mould around the bath + taps very badly. There were mould on the ceiling above the bath and all around the window. We experienced alot of disgusting !. noise during the night from next door no 15 until 3am and was woke around 5-30 am by doors banging. We asked to be moved the following morning, they said they had nothing available !. we explained in detail of our experience, we decided to go for home. This was not a nice experience at all, the staff were very pleasant. On the rooms we were offered a 1* is what we would rate also my wife has Multiple Sclerosis !. we made the staff was well aware prior to arrival and while we were there of the issues she has to deal with on a daily basis, this was we feel was ignored. We will never return to this hotel!!!.
Beautiful hotel, shame about some of the facilities.
Heating off by arrival 9:30ish, radiators barely lukewarm, cold room. 2. Unit for 'Card' system buzzes as it did in a London BW I stayed in, do all BW have this system.
Did not charge phone overnight as took card out due to buzzing then found out the next morning the power sockets are separate. Bed extremely hard, woke several times. Room cold in morning, no heating on at all between waking and 11am. Too cold for shower and clothes damp. Workmen might have started drilling a little later [it was 9am, we were still asleep]. Would stay again if I was in the main building, I would like to see if it differs from the annex. I would like to point out the receptionist was very polite and helpful even if her suggestion we might get a sandwich was not fulfilled as the other staff said the chefs had gone home.
Last minute. Break
We enjoyed our break would love to stay again
Find out if there's a wedding on before you book this room .
Wedding guests kept us awake until 3am . Music in the bar downstairs then outside smoking/talking until then . First time I've ever had to walk through reception with my cornflakes .
Very god value for money
We had a room in the West Wing, this had a hallway, separate bathroom and bedroom, the bathroom was quite small and we felt the sink was way too big for the size of the room but bedroom was good size, large TV on the wall and very comfortable bed.
BEST WESTERN Walworth Castle Hotel
We were stunned with the setting.
We couldn't be more happier than to have stayed there.
more attension to mainatance
ot work and drain in shower was partial blocked flood the bathroom