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73% would recommend it to a friend
The staff were very friendly, attentive and helpful throughout our stay.
Nothing was too much trouble. The food both breakfast and evening meal were pleasant experiences. The evening meal was always extremely busy as there were at least two coach parties in while we where there. Some of the evening entertainment provided was very good others not so. We had booked a twin room and ended up with a four bedded room. Which had all we required. The room was clean and maintained at a high standard. We would quite happily stay at the Suncliff again.
Nice Room - Shame about the shower
The room was clean and homely, the bathroom was a bit dated but clean so this was ok.
The main let down was the shower. I ran the shower for ages but the water didn't reach any more than luke warm and although turned on full there was hardly any water coming out, I have to say this is the worst shower I have ever had. It has put me off coming back, I would have to check the shower out first. Our room was on the third floor so maybe lower floor rooms didn't have this problem, I did speak to other guests staying there and they said their shower was ok.
True but fair !!!
True we had room 32 which was very very hot and probably above the pool and sauna .
The room was hotter than the sauna . We asked to be moved and to be fair the staff were very helpful cheery and accommodating we moved to room 216 much better larger but noisy from boiler exhaust - overall a very pleasant stay for the money staff made the stay and they were superb
family mini break
Room was ideal for our family of 5.
Bunkbeds were fun for older 2 and the little one got barricaded in with pillows all around him so didn't fall out of bed. Breakfast was good standard cooked breakfast. Pool was great nice and warm for the little ones. Location good just 20 min walk to the pier.
I cannot fault the staff.
Very friendly and efficient. However this was let down by the quality of the room. I had booked this as a surprise for my partner as it was his birthday. The room was extremely basic. Mattress...hardly a mattress, felt like we slept on springs. The shower....barley any water came out. Ive never experienced such a poor shower!. The noise from our room was dreadful. We heard everyone going to their rooms, bashing their suitcases against our room wall, may as well had a bed in the corridor, it would have made no difference to the noise. The room was clean, couldn't have faulted that. Iv heard great reviews for this hotel, I was just disappointed to have been given a rubbish room.
The breakfast was lovely, the staff were very friendly. 5**** staff!!!
Cliff top location with short walk into centre of town.
I've stayed in both this hotel and it's sister next door The Cumberland.
They share facilities which are available to guests including Outdoor pool, indoor pool and gym and cool bar. It's not got the Art Deco style of its neighbour but generally is cheaper. However breakfast is fine, with buffet choices and staff throughout are most helpful and professional. It's got a great location for the summer Air festival(book early) and for the running weekend which I was involved in . A short walk downhill to Pier and centre of Bournemouth.
Will return as I love the location, summer and winter
The hotel need refurbishing and has an old feel !
Lovely staff, shame about the accommodation. .......
The staff were lovely at the Suncliffe but the room felt like the chewp seats and was only worth what we paid through Late Rooms.
It was adequate for what we wanted and had had a partial refit with the decor but the furniture and doors let it down. There were hairs on the bathroom floor and the door was dirty and covered in marks and no extractor fan. The icing on the cake was the wedding reception that started in the evening at the sister hotel under our bedroom window and went on till 1.30/2.00am giving us about 4/5 hiurs sleep and a very tired 11 year old. We would be cautious about returning again unless a better room was given , certainly wouldn't pay the £300 quoted value. The restaurant was very well served with lovely food and staff and again nothing too much trouble. What a pity for the noise as this has pulled my rating down to less than I would have done. I've marked that I wouldn't return but would ideally have liked a not sure box to tick as the service far outweighs the accommodation.
very comfortable stay
Value-for-money, well situated friendly hotel.
3-star AA rated hotel.
Popular with coach tours (there were six coaches across the 3 hotels (the Cumberland and Overcliff hotels either side are part of the same chain) when I stayed. Couldn't fault the room, food or facilities. Stayed in one of the "Club" rooms which was huge, finished to a good standard and had a sea view and balcony. Room cost same as a standard room in the East Cliff Court hotel just along the road. Breakfast was buffet style so you could have as much as you wanted. Heated pool was warm and perfectly adequate. Staff very pleasant. Wouldn't hesitate going back. Car parking wasn't a problem even though the six coaches took up some of the spaces.