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86% would recommend it to a friend
Not the best place I have ever stayed...
I bought this stay at the hotel for a birthday treat for my partner so we could spend some quality time together, so I didn't mind spending £135 for a night away.
I did think it was poor that we had to pay extra for breakfast. the receptionist was snotty, the room was poor for the price we paid and the digital tv reception was shocking. really disappointed. The bed was comfy and bathroom acceptable just not worth the money- shame.
We stayed for one night at the end of September.
The staff were very friendly and helpful. The double room was very clean and spacious. The menu for the evening meal was varied and the meal itself was well cooked. The waitress was very helpful and immediately pointed out the special offer they had for a two course meal. The breakfast choice was good as well catering for people that wanted a continental or cooked breakfast. The main bonus was the free parking which is rare for a hotel close to the centre of Newcastle. All in all it is somewhere I would recommend staying.
a bit tired
Decor tired and bathroom not great, also room was cold though there was an electric heater but radiators seemed to be barely warm.
Breakfast fine, location good but saturday night parking very difficult, other nights ok. Staff were very helpful though.
Good room with lovley colorful carpet.