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86% would recommend it to a friend
Good room with lovley colorful carpet.
Would stay here again
This is a very well run hotel.
Really enjoyed our stay
Great hotel in the heart of Jesmond.
Only complaint was that the room was too " muggy "..not enough fresh air, and over heated.
Will stay there again.
Great location and helpful staff
Great location in the centre of Jesmond.
The hotel staff were friendly & helpful. Our room was clean and had everything we needed, although the colour of the carpet was a shock after the discreet decor in the communal areas. Our room was quiet and we both had a good nights sleep. We both enjoyed breakfast. Would stay again.
Lovely place to stay in an easily accessible area.
The staff were friendly, helpful and efficient. The meal in the restaurant was fantastic.
I will definitely return when I am next in the area.
Good location,pleasant staff, nice accomodation. bathroom clean functional needed a bit of updating.
good location along side other hotels bars restaurants, clean spacious room, some updating required.
plenty of parking at rear of hotel.
A very pleasant stay
Lovely and clean room with breakfast good.
Room was very small and only had a single plug. You could not watch TV and use any other power appliance. Nevertheless, we'd stay at the hotel again. Staff we're friendly and helpful. The location was okay for the nearby shops/ hospital and good for parking. The pubs nearby were lively.
Dissapointing Overnight stay
We arrived late evening and had a very efficient receptionist to book us in, who was also very helpful.
When we arrived at our room I found it to be clean and comfortable. However, we had to ask for extra tea and milk as we only had one sachet / tub of each. We were provided with several of each without question and told we could have more if we required them. The overall decor was extermely 'tired' and definately in need of some TLC. the paint work on the bottom of the wardrobe door was peeling off, there were some threads coming out of the carpet where it abutted the skirting boards and the walls had 'grubby' marks on them in several places. (It wasn't unclean - just in need of some general maintenance). The bathroom was basic but adequate and again needed some general maintenance and updating. The staff were helpful, attentive and polite. The breakfast was plentiful, tasty and well presented.