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87% would recommend it to a friend
Jesmond a great area, hotel looked lovely on outside and in reception and hallways..
Then we stepped into the bedroom it was like stepping into the 80s.. This hotel was the noisiest hotel we have ever stayed in!. From the groups shouting and running around till early hours, to being woken up every time somebody flushed a loo in another room.. We wouldn't stay here again or recommend to anybody..
great location, price and quality stay
I have never stayed in Jesmond and was really impressed with the area, and the standard of hotel for a great price.
Would definitely stay again.
We went to stay at the hotel for my brothers wedding which was being held in the hotel.
On arrival my booking had been missed/lost/not processed and instead of a double room like we had booked we ended up in a twin. The wedding was great and the food at the reception was fantastic. The complimentary breakfast offered as an apology for the room could not have been much further the other end of the scale. It was cold and very cheap tasting. All in all it was a lot of money for what it was and I wouldn't be in a hurry to return.
Two night stay
Would stay here again on entering Reception and all downstairs lovely, but the decor in the rooms is terrible, multi coloured carpet, cream and yellow walls, blue doors, different coloured handles, and mirror in bathroom all tarnished, but the room was clean and I would stay here again, but please decorate the rooms.
Not the best place I have ever stayed...
I bought this stay at the hotel for a birthday treat for my partner so we could spend some quality time together, so I didn't mind spending £135 for a night away.
I did think it was poor that we had to pay extra for breakfast. the receptionist was snotty, the room was poor for the price we paid and the digital tv reception was shocking. really disappointed. The bed was comfy and bathroom acceptable just not worth the money- shame.
We stayed for one night at the end of September.
The staff were very friendly and helpful. The double room was very clean and spacious. The menu for the evening meal was varied and the meal itself was well cooked. The waitress was very helpful and immediately pointed out the special offer they had for a two course meal. The breakfast choice was good as well catering for people that wanted a continental or cooked breakfast. The main bonus was the free parking which is rare for a hotel close to the centre of Newcastle. All in all it is somewhere I would recommend staying.
a bit tired
Decor tired and bathroom not great, also room was cold though there was an electric heater but radiators seemed to be barely warm.
Breakfast fine, location good but saturday night parking very difficult, other nights ok. Staff were very helpful though.
Good room with lovley colorful carpet.
Would stay here again
This is a very well run hotel.
Really enjoyed our stay