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48% would recommend it to a friend
Great location let down by poor hotel
This was once a beautiful hotel but time, and a lack of money, has taken its toll.
The location could not be better and the staff were, mostly, very pleasant. Our room, although a good size, smelt of damp and probably hasn't seen a lick of paint in quite some time. The bathroom was the worst part as was dirty, bath was cracked and broken, door frame was rotting away nicely. Someone also let the maintenance man loose with a tube of sealant, which is most likely where all the hotels spare cash is going. Overall the location of this hotel pretty much makes up for the downfalls, it was also full the night we stayed, so I guess there's no reason for them to spend any money on cleaning........
Great location but uncomfortable bed
The Royal Albion Hotel was lovely.
The room was nice, but the bed was hard as rock. Neither my partner nor I slept well. Breakfast was a good deal for £5 additional. Check out is early (10am) and you have to pay for more time, which is unfortunate. The location is unparalleled, however, and so I would recommend staying here to be at the center of the action in Brighton.
A perfect place for someone who likes a dirty room and facilities which do not work.
we stayed there on the 21st for the night and thank god it was for a night, we were unable to sleep due to the noise in the hotel, the unbearable heat (AC didn't work) and the extremely hard bed. Upon checking in we received a room with the view of an extremely loud extractor fan and the state of the room was horrendous, mould in the bathroom, wallpaper peeling off and dirty cup stains, then we were moved to another room which wasn't much better. The sink leaked all over the floor making our stuff wet, upon speaking to the staff we got a measly 10% off. Wouldn't recommend anyone stay there especially for the price.
Nice on outside - tired on inside
Room was clean but very tired and in need of some attention.
Broken mirror in bathroom broken toilet roll holder broken basin plug etc. The public areas in need of attention too. Very expensive and certainly not value for money
Expected faded grandeur, got faded 80s
Room in need of refreshing and general maintenance.
Light bulbs out, loo roll holder missing, loo seat discoloured, phone not working, old style CRT TV, etc. No bath towels and one hand towel when we arrived. Phone not working so had to go to reception - eventually got 3 more towels all the same size saying it was all they had. Sea view obscured by scaffolding, though we were prewarned by the receptionist. Staff were generally pretty helpful and friendly though, and the location is great for beach and nightlife.
The hotel is undergoing some refurbishment, my room on the although clean, had wallpaper hanging off
They need to employ a receptionist with at least some basic social skills, I've stayed in many hotels travelling with work but I have never come across someone so miserable and rude on the front desk, manager was equally miserable, all I needed to do was cancel a room with 3 days notice, one call to laterooms had it sorted though.
Me and my mum stay at the hotel
Went with my mum 75 .got to reception lady was polite ask her if we could have a low floor we got room 102 which was first floor we were happy.went to the lift one one in the big hotel very small can't get much in there.went to room .veiw very nice we had a terrace very nice.beds comfortable TV old who as a brick TV nowadays .hello what happened to flat screen run out of money.wardrobe old to.needs a lot of work .didnt think it was worth £208 for 2 nite inc breast fast.breastfast was nice .staff were helpfully.hope u have a good stay lol.
Right on the pier.
It was very expensive for one night in a 3 star hotel.
Reception was busy and staff were friendly. Room was clean and tidy, very dated and the shower had poor pressure, making hair washing a bit difficult. The view we paid extra for was defiantly worth it and the location is amazing. Bar staff were friendly enough. Would definitely stay here again if we could find a deal online.
We have stayed here before overlooking the pier with a balcony however despite requesting a nice room for my wifes birthday in advance we were given an awful room with stains covering every inch of the carpet not to mention the note left on the bed apologising for the building work which occurs through out the day for privacy keep windows and curtains shut as scaffolding covers the entire window view.
We had only one towel which was dirty and when we mentioned all of this the management shrugged and reimburshed us £10.00 the whole stay was awful theres plaster falling off the walls,the staff don't care if you have a problem, my advise avoid this place at all costs!