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55% would recommend it to a friend
Friendly and helpful stay at this hotel
Friendly and helpful.
However, whilst tasty and well presented the ceasar salad was a bit drowned in the dressing. If I hadn't been very hungry I would have sent it back. Room good apart from noisey central heating - tapping sounds quite loud when going off about midnight and again at 6am - which woke me up. I was taken seriously when I complained and felt that it would be looked in to. Have stayed several times before and will again - just not that room!
Only stayed one night, but everything seemed very good.
Only minor complaint was the room was rather warm, especially when I got up in the morning.
Our room was a little disappointing, given the appearance of the main building and restaurant.
Looks like it hasn't been refreshed since the 70s. The toilet took around 10 minutes until it was ready to be flushed again which was a bit annoying, and the plug in the sink could not be removed meaning you had to hold the plug open when using the sink. The Main building and restaurant however did look very nice, they even had a pianist in the lobby one day, but we never used the restaurant as we were out most of the time.
beautiful old building
I was disappointed that we were in a new section of the building, ultra modern and functional but little character, the public rooms made up for it though.
A Family Review
We had a very pleasant stay the Chinese Girl on reception was extremely helpful, no problems with the room at all, plenty of parking
Fantastic hotel really felt we were looked after, would return without any hesitation and happy to recommed to others.
The chance hotel
Nice hotel and lovely helpfully staff.
We were in the standard room which was very spacious and well equipped. Our only gripe was maybe the bathroom could be updated, otherwise we had a great stay
Just what I needed
I was very impressed by the size of the room, and the comfort of the bed, but the water pressure in the morning was my one disappointment.
The staff were all charming and helpful and I loved the main lobby/bar area. Food was a bit pricey for what it was, but very tasty.
The outside of the building looks like it needs a good clean and paint, there are a few windows that could do with being replaced as well.
Got booked in no problem at reception, nice and quick, no real problem there. Got into the room and it was boiling, there was a kind of chair that was bolted to the wall and this was ripped. The room was okish but could do with a good clean and update.
In the bathroom the lino was coming away from the floor, looked like it was done about 10 - 15 years ago. Bathroom did again look like it could do with a good clean.
The room was clean and tidy.
The beds were comfortable and there was plenty of hot water. Staff were polite and courteous. Sandwiches in the evening were good quality as was most of the breakfast. We had to wait ages for sausages and more bacon - despite asking 3 times. By the time the food hot plates were replenished we had completely finished. They did however bring 2 sausages over to is on a plate. The room door lock had dropped in to the door knob and it took a minute to manage to get the key inserted - when I mentioned it to the receptionist, she said "oh yes we are waiting on it being repaired. I didn't believe her. The towel rail in the bathroom was loose and the tea making facilities whilst there were sparse. Don't know if I'll be back there or not, the pictures on the web are misleading because they show a lovely Victorian-Tudor building ...... Our rooms were at the side in a 1960s looking concrete annex.