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Reviews - The Innlodge

Burrfields Road, Portsmouth, PO3 5HH

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (105)

62% would recommend it to a friend


Customer service


Food quality

Room quality


  • n harmes

  • November 2014

Staff very friendly and helpful

  • Shaun Jack

  • October 2014


Staff friendly food was great on thing lacking the the bathroom needed attention

  • s dimmick

  • October 2014

Not so good

Staff good viable damp on our wing and dusty room soiled marked carpet shower curtain and taps dirty and low pressure no hot shower.

Very disappointed staff did put us in a second room. We would not recommend or use again

  • harry kay

  • October 2014

very noisey.wallpaper peeling off

  • Tracey T

  • October 2014

Great helpful staff and hotel

Staff went over and beyond helpful when I made an error in my booking.

Everyone very friendly and helpful. Hotel is great for a break in Portsmouth, very near to Langstone Harbour and although very quiet and peaceful is very close to the motorway and east to find. Essential to have a car, as is not walking distance to city centre. A great hotel, have stayed many times and will happily stay again.

  • D Levett

  • October 2014

I would recommend the inn lodge good value for money

  • Janice A

  • October 2014

Budget accommodation but could do better

Stayed 2 nights - beds lovely and comfortable but needed both pillows.

Room fairly clean but could do with a proper deep clean - stains on the wall, grouting dirty in places in the bathroom. The shower head was disgusting - held on with masking tape and dirty. However, housekeeping in terms of changing towels, making beds & emptying bins was good. Considering this venue holds a lot of functions and is licensed for weddings, it is surprising that they are not more particular about cleanliness. The lounge area was comfortable but some of the armchairs could do with replacing as the upholstery was really grubby.

  • Jim H

  • October 2014

Cheap and not hugely cheerful

One of the cheapest places in Portsmouth to stay and I could see why.

The rooms need updating and the bathroom certainly needed some work and had a strange smell coming from it. Staff were helpful enough though.

  • Amy Stitt

  • October 2014

I'm sorry but this was not what we expected.

The room to be honest was a disgrace for £75 a night. Wallpaper hanging off, clearly the bathroom had not had much attention paid to it we

When cleaned, we had stained bed sheets( supposed ably which we're clean ), the top of the curtains were hanging off. Not good at all really. We should have requested a refund!

  • E Braidwood

  • October 2014

Pleasant stay

Me & my colleague arrived around 1am after working late near by.

The receptionist was friendly and professional enough. The room was suitable for our needs. It was fine but was slightly dated but then we did not pay a fortune for it. The only difficulty we had was getting into the hotel as the front door was lock which was to be expected at that time but the intercom did not work properly and we could not hear the gentleman on the other end well at all. Other a ok stay and we would stay there again for work purposes.