Reviews - The Innlodge

Burrfields Road, Portsmouth, PO3 5HH

Price From 163.62 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (193)

64% would recommend it to a friend


Customer service


Food quality

Room quality



  • September 2014

A smelly and loud room.

Upon our arrival at 2.30pm our room was still in the process of being cleaned.

When we did get in the room was damp and the bathroom had evidence of meldue. We asked to be positioned in a quite part of the building way from the parties that go on and could have not been any closer, our room was very close to the outside garden where the drunks were screaming, singing and shouting plus the disco, who was not very good, could be heard very clearly, so if you like an early night you would not get any peace before midnight. Also be careful where you park your car as there was a break in to a car whilst we were there. We would be hard pushed to consider this place again.

  • Ross G

  • September 2014

Dated and unclean accommodation

Stayed here for one night before an early ferry crossing to France.

Wished we hadn't bothered as I'm sure we would have slept better in the car on port side. Rooms were dated and beds uncomfortable. A pair of socks would have provided more comfort than the pillows which were microns thin. Bed sheets were unclean and bathroom was in need of a good clean and renovation. Best advice is to avoid this place.

  • Andrea H

  • September 2014

nice hotel needs updating

Good location and nice size rooms.

comfy beds and plenty of storage. Good value for money. Only problem was the shower which needed replacing as it was taped back together and sprayed everywhere!

  • N Fry

  • September 2014

We stayed in a family room 219 .

It was very spacious with 2 children. Very hot as had no air con & the windows didn't open . But otherwise a comfortable stay for one night.

  • c mann

  • September 2014

Great place to stay

  • E Wells

  • August 2014

Friendly, helpful staff and a nice room.


  • August 2014

Unsatisfactory Accomadation

We asked for a quiet room on booking, but there was a wedding event on , on the Saturday night ,and throughout the night there was a continually charge of Guests up and down the corridor and in and out of the Alarmed Fire Escape even though the First doorway said Private Residential Guests Only.At the very least we would of expected a refund and an apology or even a Meal Voucher to spend at our Local Venue.

But we suspect this complaint will be brushed aside an ignored.We await with baited breath your response,on which we will decide whether to use your booking service ever again.

  • l grose

  • August 2014

Not bad

we stayed for 1 night and it was clean but needs decorating

  • Paul H

  • August 2014

Very tired

In need of complete overhaul.

Bathroom worst. Shower held on by tape. stains on all walls. cups not washed properly. Will not use again

  • T Hobbs

  • August 2014