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66% would recommend it to a friend
Great staff but hotel needs updating
Family room was a great size and clean.
Bathroom however has probably not been updated since the hotel was built and really needs replacing.
Staff were polite and friendly. Parking was ample.
Near the ferry port
Clean, spacious, everything working order, staff accomodating.
Well situated near to the port for our early morning ferry journey.
The shower curtain and bath surround was a bit grubby, and the room generally looked a bit tired - in need of re-decoration.
Booked this room hotel was nice than discovered, in morning you have to pay for breakfast won't be staying again.
Lovely room nice reception staff.
Value for money
Service was really friendly from the receptionist to the bar staff.
The room was extremely well proportioned lots of space and very clean. just need a little TLC and updating. Easy to find and free parking.
food good. room clean with a quality tv.
The staff are really friendly and very helpful I needed an extra pillow and didn't get in until early hours of the morning but they didn't mind helping.
The food is really nice to quite big portion sizes and very good value for money. Will definitely visit again
we had a very good experience staying at this hotel.the room was exactly what we had asked for and was very warm on our arrival.the receptionist was delightful and made us feel very welcome.the room was clean all during our stay.We ate at the hungry Horse which is attached and the food was excellent value for money.we will definitely stay there again.
Worst Hotel ever !!
Travelled all over the world and have never stayed in anything as bad.
Whole list of complaints given to the girl on reception before i left, which she signed and agreed with and as soon as her manager came in she would get her to phone me to sort out some compensation, which didn't happen, there's a surprise !. I booked an executive room which was awful so i would hate to think what the other rooms were like !. The food in the restaurant was terrible and i'm afraid the list is too long for me to go on about, lets just say i would rather sleep in the car in sub zero conditions than stay in that place again !. enough said, you have been warned !!