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78% would recommend it to a friend
The hotel did not even have a basic disabled policy in place.
The first room we were sent to I didn't even see to walk a very long way along a very narrow corridor, then we had to try to get round a very difficult angle with me in a wheelchair. That was all bad enough but for only one night could probably put up with it, then we realised there was about eight stairs to get down, my husband went to see the room and he said we had to go the same distance again but in the opposite direction. My husband went back to reception, and explained, I have to say the staff were lovely and give us another room which was a lot easier to reach, turned out it was a family room with four beds in it. The hotel is on a very busy main road, it does not have double glazing and the noise all night was unbelievable, got no sleep at all. I know this all seems very negative but I have to say staff were great, food was excellent, and entertainment was good also. I am going to put would yes to recommend to a friend, but this is if they did not have any mobility issues.
Hotel is very central with good facilities.
Reception staff are helpful and staffed 24 hours a day. We were on the 4th floor and there was a lift. May be difficult for less abled people as bar and entertainment are downstairs and no lift.
My Sunday night stay
Staff very friendly on arrival and gave us directions to the hotel car park.
Parking in this car park would not be something I would recommend to a novice driver. The car park cost 15 Euros for a 24 hr stay. the hotel is very central.. My room 319 was very very hot when I arrived but one of the reception staff turned off the heater and opened the double glazed and sash windows for me ... Shower fine and bed comfortable. The 3 course menu @ €20 was excellent. Bar service fast and pleasant and live music provided.Stairs/floors v creaky and walls thin but even though I slept with the windows open street noise was not a problem.
Great location and a top Irish breakfast!
Room a bit dated but excellent customer service, staff couldn't do enough.
Bar and restaurant both nice. Breakfast was excellent and a quick stroll to O'connell street - a great choice for a short stay.
The hotel was lovely and the staff were very helpful but our room backed onto the stairs which are extremely creaky so this meant we had a very noisy nights sleep with people going up and down the stairs as they returned to their rooms
Excellent Acomodation, great food and hopitality
Just want to say a big thank you to the staff they were really friendly and helpful, bed comfy, bathroom clean, the only down side was our room was a bit dark, but it had everything, I think we stayed in 134, but the cafe where you had breakfast, bar, main rooms, were excellent.
Would definitely stop again and the Irish are so friendly. Loved it!
A pleasant Surprise
The hotel was ideally situated for our walking tour of Dublin ,it was delightfully quirky, public areas were very traditional ,rooms were comfortable but the dining area was such a delightful surprise, the décor and style was like a homes and gardens makeover, with lovely shades of greys from the painted wooden floors to the ceilings, quite beautiful ,the food was excellent, staff helpful and efficient .The Vault bar service was good and like the dining area had been refurbished to a high standard with old stone walls re furbished.
In the bookcase I came over a book called the New Dubliners which I borrowed and thoroughly enjoyed it was a collection of short stories that spoke of a Dublin that I was walking around and seeing .
Convenient, Comfy, Central but noisy
We enjoyed our stay here.
The staff were friendly. We ate breakfast twice and had a dinner in the Vaults downstairs. The food was uniformly excellent. The Irish Coffee was the best I've ever had, no skimping or using cheap stuff. Our room was suprisingly spacious, with plenty of furnishing. One gripe I have about many hotels is applicable here - no power socket by the bed for medical or other equipment. I always carry an extension with me. We were on the second floor, and the buses outside sounded like they were coming through the window. Conversations on the street were also word-for-word audible. We got used to it and our sleep was not disturbed - this goes with the territory if you want a centrally-located hotel. However, secondary glazing would be a great improvement to consider. The bathroom was also a little cheap and tatty, though clean. All in all though, we were very pleased with this experience!!
A welcoming place to stay
The hotel is conveniently situated near to the city centre.
Our room was clean. The bathroom had a bath (which is always a plus for my wife). The service was good and all of the staff were friendly and helpful. Food was good and the portions were plentiful. The bar was relaxing with friendly staff.
Thank you for letting us use the car park even after we had checked out.
It is the little touches that matter.