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87% would recommend it to a friend
The staff was friendly and helpful.
The food for the price was not what we expected given how small the portions were but was nice. The only bad experience we had is I booked this night for my husband's birthday treat but couldn't explore the inside of the castle much due to there being 3 different functions happening all at once. It would have been nice to have known prior to booking so we could have booked for a sixteenth time. Given the floors being old understandably they creels however, having our 3 month old trying to sleep at night worth guest that were running up and down the hall made the floor creak so loudly. The castle is beautiful.
Brilliant place to stay, quiet with beautiful surroundings.
A charming hotel
If you want to stay in a castle this hotel is the business.
Even the staff are dressed in medieval costume. Whilst the walls may be thick, the conversion into an hotel lacks insulated internal walls and the sound from adjacent rooms is excessive.
Stayed for one night in this special hotel- a unique experience.
The room was accessed up some steep spiral stairs, it was clean, comfortable and decorated sympathetically with the period, Staff were very helpful and our only negative comment relates to the dinner menu which was rather limited for vegetarians
What you would expect with a lot of customer service.
Staff are great and very helpful. Also staff are very knowledgeable about the history of the castle.
One of the porters even give us a guided tour and knew all the history of the castle.
Very interesting and luxurious.
Will definitely be staying again.
Even proposed to my partner.
Fantastic place to stay
Took by husband to this hotel as a surprise for his birthday, we had the superior mews room and it was lovely, everything you could need is in the room from a hair dryer to an iron.
Very comfortable, great shower and can also make tea & coffee. We also used the Black Knight restaurant for 2 nights, food was excellent and good value, drinks are a little pricey though. Lounge bar was a bit quiet for our liking but was still lovely, the fire alarm did go off twice one night but even so had a great stay and would definitely go back. Could have done with a livelier bar as the lounge bar is a little quiet for my liking.
Experience of a lifetime
Always wanted to spend a night in a castle, found out when arrived was upgraded to kings room, what an amazing experience.
The room was unbelievable and I would defitenely stay there again
Room was lovely.
A little disappointed when we had a drink in the lounge and after ordering a large wine, we received a small glass, but didn't really notice until someone else got a large glass
wedding day doo
had a very nice stay at Lumley, staff excellent, room was nice and furnished.
well lovely nights sleep in the cosy bed.
Love the feel to the castle, loved it so much that we booked our wedding whilst we were there.
You must like the finer things in life to stay here.