No Booking Fee, Secure Online booking, Price Promise
What's this?

Found the same room at a different price? Tell us, and we'll offer to match it.

Find out more

Reviews - Hyatt Regency Birmingham

4Self Classified Hotel Ratings explained
2 Bridge Street , Birmingham, B1 2JZ
Boasting an enviable location, ideal for both business and leisure guests. The Hyatt Regency Birmingham is the quintessential Hyatt residence – modern, classicist and elegant. Located in the centre of Birmingham, it looks back to the city's rich heritage with its colourful canal-side setting and forward to a dynamic future through its direct link to the International Convention Centre and Symphony Hall. The National Exhibition Centre and the Airport. are only 20 minutes drive from the Hotel.The hotel offers 319 luxuriously appointed, spacious and airy rooms with stunning views of the city. Fitted with a comprehensive array of guest facilities such as an urban day spa, a well-equipped gymnasium and an expansive swimming-pool, jacuzzi, sauna, steam room and Turkish Hamman. Amala Spa & Club features a nail bar, tea lounge and six therapy suites that offer a range of beauty and therapeutic treatments . Aria, the hotel’s cosmopolitan restaurant offers a varied menu that draws on modern European influences. It is open for Breakfast, Lunch and Dinner, Snacks and appetisers are served in the Atrium Lobby, while Bar Pravda offered an extensive drinks menu and provides the perfect venue for a pre-theatre drink in a refined setting. Car Parking is available nearby at an additional charge of £13.50 for 24 hours
Picture of Hyatt Regency Birmingham, Birmingham at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since October 2012 Customer recommendation
Guest Reviews Based on 105 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
87% recommended this accommodation to a friend 88% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Fabulous hotel
We only stayed for the one night, however the room was fabulous. Very comfy, the hotel was busy but we heard no noise in our room!! Would recommend this hotel to stay. The only down side was it took a age for the phone to be answered.

Reviewed by
Debbie B

From Burton on Trent, UK
Who stayed in November 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Faded grandeur and unexpected charges. Don't expect sleep
My friend and I booked a twin room for the weekend. On arrival, we were 'greeted' by a miserable woman who looked at us as if we were too scruffy to stay there and barely spoke to me even when trying to explain where things were. We were allocated a room on the 16th floor and found it to be a double. A phone call had us moved to a twin. All around were signs that this was a hotel that was formally very grand but now needed work - stains on the carpet had been unsuccessfully covered up, the tiling was chipped, the sink tap leaked and was loose and the furniture bore signs of being hit too many times with a Hoover. Ironic as when some furniture was moved it was clear it hadn't been hoovered under for some time. The lamps were very dusty too.
Wi-fi is not included. This fact is largely hidden. We asked, and were given, a password which didn't work. We asked for help and only after a couple of calls did anyone say it was chargeable at a quite extortionate rate - fine for the business clientele they largely cater for but as a holiday guest I felt ripped off as cheaper hotels provide complimentary access. I worried that I had been charged so went in person to reception to ask that if I had inadvertently put something on my bill, that it be taken off as I wouldn't be using it and would stick to the (excellent) 3G and cloud access from the Wetherspoons next door. The lady on reception was very helpful, apologised unreservedly for the confusion, mentioned that others that day had had similar circumstances and gave us a 24 hour access voucher. This came in useful later that night.
We went out for the evening then returned and went to bed. At around 11:30 loud, thumping music started and continued for several hours. We could hear the club district very clearly so very little sleep was had as it finished after 4am. On ringing reception I was informed that this was normal and the only thing we could do would be to ask to be moved. We spent the night watching YouTube and iplayer on my iPad using the wi-fi voucher until we could finally get some rest.
The following day we were given a new room which despite being called an upgrade was identical to the one we had vacated except it was 4 floors further up and was on the 'quiet' side. We took advantage of the spa facilities (bit small but the jacuzzi is lovely) and after a night at the theatre we returned and finally got some sleep.
Overall, it's not a bad hotel but they know that half of it is uninhabitable at weekends and should install sound-proofing or warn guests before they start ringing reception asking for earplugs (they don't have them). Three attempts at having a comfortable place to stay should not necessary and charging that much for wi-fi is farcical. Especially when it's free from the pub next door. Most of the staff are pleasant and respectful but our encounter with the first receptionist was very unpleasant. I doubt she would have cared a jot about my concerns or lack of sleep.
If I return to Birmingham I shall find a hotel away from the club district as I doubt the necessary sound-proofing will ever be done.

Reviewed by
G Snape

From Leeds, UK
Who stayed in November 2013

Group of women

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

When we arrived we were given a room on the newly refurbished 11th floor, when we entered the room a large sanitising machine was already in residence, which we had to get removed. On entering the bathroom there was a strong smell of cigarettes and there was cigarette ash on the floor in two places. However as we were short of time we did not ask to have the room changed, but did report the problem to reception the following morning.
The food was very nice, but extremely expensive, £140 for dinner for 2 plus a modest bottle of wine! The breakfast was also very nice, but at £18 per head you would expect it to be!

Reviewed by
sue preston

From Slough, UK
Who stayed in November 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Affordable luxury in the middle of town
Great hotel, friendly reception, lovely spacious room and bathroom, quiet, central and has a lovely pool, steam, Jacuzzi too

Reviewed by
Ann T

From Edinburgh, UK
Who stayed in November 2013

Group of women

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

leisure stay
Stayed before still one of the best hotels in Brum by far only downside would have liked breakfast include for £135 per night

Reviewed by
R Spalding

From Falkirk, UK
Who stayed in November 2013

Group of men

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Excellent stay, would definitely recommend
The staff were helpful, check-in was quick and easy, room was in perfect condition, great view overlooking Bham city centre

Reviewed by
Kayleigh H

From UK
Who stayed in November 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Excellent stay!
We had a brilliant stay at the Hyatt hotel, just one night but everything was smooth, very proffesional and great customer service. I recomend booking with access to the regency club. Would definitely stay again.

Reviewed by
Huw H

From Stone, UK
Who stayed in November 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Amazing! Wil definitely stay again. Everything was perfect.

Reviewed by
Jo C

From Telford, UK
Who stayed in November 2013

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Freindly helpful staff facilities good

Reviewed by
J Edwards

From UK
Who stayed in October 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

In room facility
The room was excellent with a good view but small things let the hotel down such as no tea bags and only decaff coffee.
Wifi signal strength was only "fair" at best

Reviewed by
Cliff P

From UK
Who stayed in October 2013

Couple

View Older Reviews

Reviews can only be left by customers of LateRooms who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting.

All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

Prev 2 3 4 5 6 7 8 9 10 11 Next