Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
67% would recommend it to a friend
Best Western Hotel Brighton
While the staff were friendly and helpful visitors should be aware this a listed building with wooden floorboards that creak very loudly.
Also, there is an £18 car park charge which I feel is high.
Great hotel and a good price
Everything was fantastic.
On arrival I realised that I would have to pay for parking so just parked on the street next door and it was fine. The room was good. We arrived and left whilst it was dark so didn't manage to see the sea view.
Great service all round. Couldn't ask for anything more
not matching the pictures on website
the reception are and bar / dining area looked lovely on arrival and very grateful we could take our dog, but the rooms did't match pictures on website, the hall ways were very dusty and the lift should not be in action.
we brought some drinks up in lift on a tray and with a sudden jolt when it stopped the drinks went everywhere. when we told the bar staff they said that it happens all the time. but to be fair they did replace them. special mention to lucy and the night manager
Room had sea view and was very clean.
Room was larger than normal and had all the usual facilities. Staff were attentive and room was an excellent price as it was discounted
Great hotel for Central Brighton and the beach!
Came to Brighton for 1 night to take the children ice skating & to enjoy festive build up.
Booked family room & although it was tucked away in the basement at the back, was perfectly adequate for the family. All the hotel staff we encountered were extremely pleasant & helpful.
Single room - good size
For a single nights stay in a single room this was very good value.
The room was a good size for a single room, with the usual facilities you would expect. would use again if in Brighton.
We spent a very enjoyable 4 nights in Room 314 during December 2014.
The staff were friendly and welcoming, the food satisfying and the service good. The slight drawback was that the windows in the room did not seal well and let in a draught.
Excellent customer service, sea view
The customer service is excellent.
The hotel is located at the seafront, just a few mins walk from Brighton Pier and city centre. The only downside is the entrance and lift isn't family or wheelchair friendly. If you are travel with push chair or wheelchair, it's rather inconvenient. Overall, we had a great experience.
Great location and friendly staff
A really great base for staying in Brighton - a lovely walk along the seafront into town.
The hotel staff were were friendly and helpful. The hotel was a little tired and dated but comfortable and clean. We were lucky to get one of the few parking spaces at the hotel - a bit expensive at £18 per night but cut out the hassle of public parking. Would definitely stay again.
Well worth the money
Lovely staff room 225 difficult to find and TV was not working but the Staff offered me the room 120 which was lovely.
All the staff were lovely and very patient with me when I got lost, lovely clean rooms breakfast lovely .Special mention to lady with blonde hair the staff she was very friendly and helpful. All in all well worth the money. I will return and recommend to friends.