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Reviews - Best Western Brighton Hotel

3AA Assessed Hotel Ratings explained
143-145 Kings Road , Brighton, BN1 2PQ
The Grade II listed BEST WESTERN Brighton Hotel is one of the best hotels in Brighton where you are guaranteed a welcome and is located directly on the seafront, opposite the famous West Pier and band stand. Just a short walk to the main shopping areas, the Lanes, conference centre and just a stones throw from the beach the BEST WESTERN Brighton Hotel the perfect hotel in which to stay whilst in Brighton. Brighton railway station, with direct connections to London, is only 20 minute walk or short taxi ride away.

The elegant lounge and bar have perhaps the most enviable sea views of any hotels in Brighton. The hotel boasts 55 well-appointed rooms, many of which command direct sea views and are equipped with all the facilities expected of a quality hotel.

Directly opposite the BEST WESTERN Brighton Hotel on the beach is a wonderful children’s play area complete with paddling pool, swings and sand pits.
High speed wireless internet access is available free of charge in all our rooms and public areas.
As an AA Metro hotel we offer Dinner in The Salisbury Restaurant available Wednesday to Sunday 6pm till 9.15pm and our Lite Bite Menu which is available 7 days a week from 12pm till 5pm.

Breakfast
We're extremely proud of the breakfasts we provide. Along with the traditional full English platter, we also do a mean pancake stack, layered with yogurt and fresh berries! If you prefer, try our homemade granola, whole kippers from the Rye or poached Haddock from Newhaven. Whatever you fancy, well set you up for the day.
Monday –Friday 7.00am-10.00am
Saturday and Sunday (and bank holidays) 8.00am – 11.00am

Lite Bite Menu
Available 7 days a week from 12pm to 5pm. All dishes are homemade by our Executive Head Chef Tim Strachan

The Salisbury Restaurant
Our new Restaurant offers a contemporary menu and superb wine list, with fantastic views over the sea and the famous Brighton Bandstand and West Pier providing a memorable backdrop. All dishes are homemade by our Executive Head Chef Tim Strachan.
Time: 6.00pm - 9.15pm (Wednesday - Sunday)

Cocktail Menu:
Available Wednesday to Sunday from 5pm till 10pm.

Room Service
Room Service is now available for Breakfast continental & Full English and we also offer a breakfast to go from 4am.

We have limited parking in front of the hotel based on a first come, first serve policy. The guests can only book these spaces on arrival at reception. These spaces are sold for £18 per night. Therefore, if we run out of spaces, our guests can park in Regency Square Car Park which is just 3 minutes walking distance from us. Day rate for conference delegates is £9.00 and must be vacated by 17:00.

Please note that Vans are not allowed to park in our car park due to size restrictions.

Arrival and Departure Time: Our check in time starts from 3 pm and our check out time is at 11 am. For an early check in or late check-out we charge £10 an hour. For peace of mind, our reception is manned 24 hrs.

Cancellation policy: Cancellation must be done 48hrs prior to your day of arrival. Should you wish to cancel after this; the total amount will be charged from the given card. Different cancellation policy applies for bookings for 5 or more rooms. All Advance Purchase Rate room types require full prepayment for the entire stay at the time of the Booking and are non-refundable and non-changeable. Please contact hotel directly.
Payments: Payment is taken upon arrival. If you wish to pay with cash, we will ask you to provide a deposit of £50 which will be returned on your day of departure.

If you wish to pay with credit card, there is an additional charge of £1.5 (3% of the amount for AMEX), there is no charge for debit cards.

Check in time: 3pm
Check out time: 11pm

If you plan to arrive after 8pm, please advise the hotel.

Luxury Car Service
For a little taste of luxury we can organise a private hire executive car to bring you to the hotel from your port of entry. The driver will meet you in arrivals of the appropriate terminal and deliver you straight to the hotel entrance. Prices start from around £140 from Heathrow Airport, £80 from Gatwick Airport and around £170 from St Pancras. To enquire about this service please email us on info@thebrightonhotel.com with your arrival details (airport and terminal, arrival time and flight number or for Eurostar arrival time and your departure city along with your train number). Please note that transfers are not guaranteed until we confirm back to you and payment will be made direct to your driver and not to the hotel.

Contact the Best available rates are available on our website or telephone the BEST WESTERN Brighton Hotel on 01273 820 555

Note: Please be advised that due to the BEST WESTERN Brighton Hotel being a Grade II Listed building all rooms and bathrooms vary in size and some rooms have sloping floors due to the age of the building.
Picture of Best Western Brighton Hotel, Brighton at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since November 2012 Customer recommendation
Guest Reviews Based on 193 reviews
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  • Cleanliness of accommodation
  • Quality of room
  • Value for money
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  • Family friendly
62% recommended this accommodation to a friend 66% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Terrible hotel,superior room was lower than any standard room that I have ever stayed in.Carpet was filthy, Bathroom was so small , the shower trickled out and the towels you could scratch your skin of with ,they were so hard. horrible hotel.

Reviewed by
susan l

From Bournemouth, UK
Who stayed in October 2014

Couple

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An excellent hotel for the money

Reviewed by
Tim M

From Shrewsbury, UK
Who stayed in October 2014

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good hotel
had shower in the room and helpful frendly staff. The breakfast was good. En suite. Loved the art on the wall
I liked the breakfast and the fact you could choose a cooked a cooked breakefast aswell, all included in the price of the room but i didnt like the look of most of the fruit on display at breakfast except for the bananas. The bed was good but the wardrobe and the furniture in the room were a bit dated. The shower was brilliant because personally I dont like baths. They could have done more sandwiches arfter 5pm as some people like to dine later and dont always like to go out like me. I dont like nachos as that what they gave me with the sandwiches a choice of nachos or ready salted crisps would have done me.

Reviewed by
d arundel

From Bognor Regis, UK
Who stayed in October 2014

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A very well positioned hotel with good accommodation and friendly staff

Reviewed by
TERRY JONES

From Bedford, UK
Who stayed in October 2014

Group of men

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We found the room very well presented & clean with wonderful sea views.

Reviewed by
w hughes

From Leatherhead, UK
Who stayed in September 2014

With colleagues

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Best Western in September 2014
The basement room was small but cool (it had been a hot day) with good facilities (shower, tea etc). The breakfast turned out to be far better than some other reviews had indicated: a good quality cooked breakfast plus additional toast, fruit, yoghurt and cereal. An excellent location - halfway between Brighton and Hove and within easy reach of a useful part of Western Avenue. For a future visit to Brighton we shall certainly be checking availability here.

Reviewed by
Dave S

From London, UK
Who stayed in September 2014

Couple

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Dissappointed with Hotel...
I am very disappointed with this Hotel, I chose Best Western because I have used them before, and there standards are quite high. But The Brighton Hotel I was quite shocked with, the standards of the room was poor, the carpet looked as if it had been used as an army training ground with muddy boots, I booked a sea view room, which was extra, but was kept awake with the halogen light outside on until 04-00am before going off!! The Staff that I had dealings with were polite and helpful, except one who served my wife her breakfast one morning was smelling of BO, not very nice when you are going to eat, there is no excuse for that sort of thing these days, whether he could help it or not, very off putting. The Foyer and Dining room were very good, everything else let it down.

Reviewed by
Graham B

From UK
Who stayed in September 2014

Couple

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not Best western worth
the room was to small , could not leave our suitecase on the floor , on the 4th floor but the elevator did not work............ A room for the housekeeping had more space.
When using toilet must wait 10 minutes for new water , than could use toilet again. Frendly staff en it was clean but very old.........
Watch to park your car in front of the hotel : to much cars on parking that going out is not possible.
Breakfast was ok.
sorry ; the worst "Best" Western ever been.

Reviewed by
ERIC KUIPER

From Netherlands
Who stayed in September 2014

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Clean and pleasant stay
Room was clean and comfortable, included internet and freeview. Despite being on a main road wasn't that noisy at all. A bit of noise travelled through the hotel – I was by the stairs and so heard people coming past often – but there weren't any big hen parties or anything and it was quiet through the night. Staff very helpful – I had a parcel sent in advance and they had it waiting for me, and the lift was broken so they helped with my bags. Great location close to centre of Brighton and right opposite the beach. Suspect I got a good deal because I booked late, but for the price it was excellent. I'd stay again.

Reviewed by
Abigail F

From , UK
Who stayed in August 2014

Travelling alone

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Poor, poor, poor!
I would like to address each of your points.
* Chewing gum stuck under bedside table
* Stains on one of the chairs
* Kettle that didn't work properly (the light to indicate it’s operation worked intermittently)
* Dirty window
* Shower that was either scolding or cold
* Wi-Fi connection that kept coming and going
* Broken window with glass on floor. Most of the glass was removed by morning, but leaving several small and dangerous shards in the carpet. As I was taking the photo a bare footed young lady crossed between rooms and I had to warn her about the risk and she was also appalled - she may have also complained

Reviewed by
Peter Cole

From Woking, UK
Who stayed in August 2014

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