Down Hall Country House Hotel


Matching Road Hatfield Heath, Bishop's Stortford, Hertfordshire, CM22 7AS

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (73)

70% would recommend it to a friend


Customer service


Food quality

Room quality


  • s tysoe

  • May 2013

downhall stay

I have no hesitation in recommending downhall a simply stunning room and all the hotel to be honest !.

food was very high standard

cannot fault this hotel.

  • Alan A

  • May 2013

Value but tired

I have stayed twice at this hotel in the last month.

The first time i had a nice clean room in good repair this time the room was past its refurbishment date. Everything was worn out the curtains didn't close the bath tiling needed cleaning, even the desk tops were worn out. Its a shame because the hotel was very empty and im sure they had better rooms available but chose to put us in a nasty room. However it was cheap but this hotel is not 4 stars in my book. So you get what you pay for and this was by comparison as good as a mid range Premiere Inn and the food, location, and lounge was better.

  • c k

  • May 2013

very sad with our stay at what is said to be 5star.

Very upset with our stay at Down House Hotel, which I would regard as a 3star not a 5star hotel.

When you drive up to what is a beautiful building, things look good but when you go inside you see how tiered the hotel is, just as the bedrooms. I must say that the staff are second to none, so helpful they can't do enough for you.