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78% would recommend it to a friend
Bedroom was the worst I have stayed in .
Bathroom was not clean and the sealing round the bath was black with mould. The bedroom furniture was very scruffy and badly scratched with the veneer flaking off in places
Was it Down Hall or Lower Loxley... did I find Ambridge?
Wonderful setting, professional and efficient staff, lovely room and fabulously comfortable bed.
I remembered to bring my gym stuff, so could take advantage of the fitness room and my partner could go for a long run around the country lanes. Dinner in the restaurant was a bit disappointing... or rather, poor value for money in my view. I thought we'd moved on from nouvelle cuisine, but it seems not. I prefer my art in a gallery and food on my plate, preferably with some vegetables as an acompaniment. The tasty, and to be honest, more nutritiously balanced full English breakfast was better value for money. I informed the staff in the restaurant of my views both at dinner and breakfast. I have selected the box for 'not recommending to friends' because I don't think it's 'our' sort of place. We chose the hotel at short notice for a spontaneous few days getaway and it was convenient for the airport that we used. I enjoyed the stay and but I think it's more of an 'event' hotel... there was a wedding party and a 'murder weekend' during part of our stay. Perfect for such a location.
Nice and relaxing
Stayed with my partner for one night end of February, and despite there being a wedding on the room was very quiet and it was a very relaxing experience overall.
The room was a very good size and the bathroom was excellent. We had both lunch which was a little expensive but the portion sizes were huge particularly the chips. Dinner was closer to fine dinning, my steak was perfectly cooked and the dessert was incredible. Had a good comfortable night sleep too and would definitely stay there again although would book earlier next time to try to get an appointment in the spa.
Good Hotel not very good food
We had a very nice stay overall.
Nice room and clean. Little disappointed about the food and the service was about average. Dinning room too small for this size hotel and could not get in. Had meal in room. Order was wrong and there were missed items. Room service did not answer had to leave order with reception.
Could not fault anything at this hotel.
Service was outstanding from arrival to departure. We managed to find a great deal with laterooms and was expecting the room to reflect the cheap price. We were wrong. the room was huge, bed bigger than a king size, bathroom with a huge bath and his and hers sinks, loads of storage room and beautiful decor. Best nights sleep we have had in a long time. We did not stay for breakfast, but from what we saw and smelt it looked great. Buffet style so you can have as much, or as little, as you like. Would definitely stay here again if in the area. Thank you all, especially Martin at reception. I would recommend room 512!!
Men will find room 131 a pain
Broken toilet seat, chipped bath were our first impressions.
Breakfast the most ridiculously overpriced I've experienced.
Lovely overnighter at Down Hall
The room was enormous and very comfortable.
The sauna and steam in the morning were fabulous. There was a jolly wedding happening and the atmosphere was wonderful. And surprisingly we were not disturbed at all because the hotel had kindly given us a room far from the disco. The staff were really friendly.
Hotel was ok restaurant was v v good
was ok......restaurant was very very good
Wonderful hotel, old but filled with character!
A very special hotel, well worth the room rates.
We felt like a very cool couple this weekend :) amazing restaurant, quality breakfast and seriously good staff!
Fabulous hotel, looking forward to going back
We loved Down Hall, and were disappointed that we were only there for one night.
We are looking forward to going back for a longer stay. The drive up to the hotel was gorgeous, and set the scene for the beautiful locale. Our room was super - a good size, with a beautiful bathroom and stunning views over the gardens and giant chess set. The staff were all very well presented, friendly and helpful. All in all, a lovely experience.