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86% would recommend it to a friend
A pleasant stay
Customer service was very good.
We had a pleasant evening in the restaurant although the Cajun chicken and chips was disappointing. Wine was lovely. My partner had stake and chips with beer. His plate and glass were empty so he must have enjoyed them. We then had a lovely time in the bar chatting to the locals. The room was very clean but the furniture was a little tired. I heard they are about to refurbish the Hotel so looking forward to that. Would stay again just a bit disappointed with evening meal. Home made chips wouldn't go amiss!.
Noisy 4 poster bedroom at front of hotel
I paid a higher price for a 4 poster bedroom for a special occassion.
The room was faultless but unfortunately there is no point having a beautiful room, if you are kept awake during the night by the noisy bar across the road. The hotel should reduce the price of the room to compensate for the noise and lack of sleep and guests should be made aware of the noise before booking.
Cant fault it!
Lovely room, friendly staff, great breakfast and a nice place to chill with a book on a rainy Bala evening.
Nice place with lovely character
Couldn't have been more helpful!
We booked the room in Feb as we were visiting the area for the weekend.
On our way up to Snowdonia someone crashed into the back of our car, causing my husband to hurt his neck and we spent the day getting the car back home.
I rang the hotel where the staff could not have been more helpful if they tried. They did not charge me the full price for the room (even though we were not in time for that), and were very concerned for our well being, even with a follow up call.
When we finally get round to coming back up to Snowdonia, I will most definitely be staying here, purely because of their kindness and generosity. Thank you very much. :)
Very friendly and helpful staff.
Room comfortable, if on the small size although the ensuite bathroom was large with a powerful shower. Tea, coffee, bottled water and biscuits in the room was a nice touch. The breakfast was great. We needed to book just one night at the last moment but this didn't seem to be a problem. We hope to return for a longer stay!
white Lion Royal Hotel Bala
The hotel is very comfortable and well maintained and clean.
The staff are very friendly and helpful. I would certainly stay again and recommend the hotel.
A very pleasant experience
The hotel is in a very convenient location being in the town centre.
The staff were friendly and efficient. The breakfast had plenty of choice. Ticked all the boxes.
Yes, a time-warp hotel - but that doesn't mean bad.
Big, spacious, old-fashioned quality, creaking floorboards, old carpets on the stairs, but a comfortable room. I look forward to returning!
Generally a nice hotel, the only thing that let it down was the noisy drunk locals from a bar over the road in the early hours which the hotel has no control over.
Bala's best deal by far
Needing a late booking on a bank holiday- this hotel was the only one with a single room left for miles around.
I had never stayed there before, but would thoroughly recommend it to anyone. Room was fine, facilities were good for the price, but above all the staff were so friendly and efficient and my breakfast was cooked to perfection. Excellent value for money.