Reviews - Hotel 53 York City Centre


53 Piccadilly, York, YO1 9PL

Price From 305.87 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (127)

82% would recommend it to a friend


Customer service


Food quality

Room quality


  • s moore

  • September 2014


Room was clean and comfortable but as there was no air conditioning it was humid, but fans are available.

Reception staff were very polite and helpful.

Well situated for walking to see York attractions.

  • Julie L

  • September 2014

Probably better than fine!

All the basics were more than covered at Hotel 53.

I only stayed one night, but the room was fine, clean, and had everything you could want. I liked the decor style and I had a really good night's sleep. I was on the top floor and it was very quiet other than there was an adjoining door (locked at the time!) to the next room, and I could hear voices and snoring from there. Also the TV signal was weak and kept cutting out, or the sound going off, which when you are in a hotel room n your own is a bit rubbish. I only ate breakfast there, and it was quite limited. I am veggie and usually get plenty of breakfast in a hotel without any special ordering and fussing, but my hot options were limited to eggs and mushrooms which I thought a bit poor. It aint a full English without the tomatoes. The hotel was slightly further out of town than I expected along a road that felt slightly dodgy for walking alone at night. But it was within the walls with very nearby access so great in the daylight even for a quick explore which is great if you aren't a tourist with time to spare but still hope to see something of the city. I would stay again on a good deal, but wouldn't return specially. All the staff were very nice and helpful. There is only one lift though, which is squashed and slow. Better signposting to the stairs for those of us happy to use them would solve several problems at once!

  • J D

  • September 2014


I had high hopes for this hotel given it's appearance but don't be fooled by the cover.

The room was a worse standard than a Premier Inn even though Hotel 53 gives this high quality image. Not only was the room cramped, the bathroom had fixtures loose or poorly maintained. My room door also was not lockable as it was broken and had tape placed over it...... nothing major but you expect better given the premium price.

  • S Freeman

  • September 2014

Not as good as a Premier Inn. Bed ROCK hard and poor nights sleep.

I have never complained about a hard bed in a hotel before.

They came up and put a duvet under the sheet to soften. Room very basic. No bedside table for cup of tea and book. Breakfast poor value. Use local cafe instead. Felt mislead when alpharooms said rate £225 discounted to £85. Had it been room rate £50 would not have been negative and blamed myself for being a cheapskate but I was expecting £225 standard and got £50 standard for £85 cost. Glad it was 1 night only. I rarely use premier Inn but think they are at least honest and offer value.

  • wayne birds

  • August 2014

everything was top quality very helpful staff

  • s mepham

  • August 2014

parking is on a first come first served basis, so be prepared to park in either the car park opposite or on a meter on the road.Definatly close to sights, easy to get to.

  • G McGregor

  • August 2014

Loved our stay here, staff were very helpful and willing to be of service.

At one point we were caught in the rain and when we arrived back, the staff had towels ready for us at Reception.

  • John C

  • August 2014

Hotel 53 top marks.

2nd visit , very happy, highly recommended.

Many thanks.

  • Natalie jayne O

  • August 2014

Fantastic Hotel

Staff are very friendly and are full of knowledge about York and where the best places are to visit.

Thank you for making our mini break Great.

  • G Gleeson

  • August 2014

anniversary weekend

Fantastic hotel.

5 mins from centre. Very clean room and breakfast was gorgeous. Can't wait to visit again.