Reviews - Clarion Collection Richmond Gate


152-158 Richmond Hill, Richmond upon Thames, TW10 6RP

Price From 233.12 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (77)

88% would recommend it to a friend


Customer service


Food quality

Room quality


  • eamon k

  • January 2014

This hotel oozes character and comfort.We were warmly welcomed by Reception staff.Breakfast in the Conservatory is a real treat with great attention given to the presentation of a huge range of cereals and hot food in the most relaxing of surroundings.The hotel is a must for those wishing to escape the mediocrasy of some of the larger hotel chains.

We will certainly return.

  • Jonathan Y

  • January 2014

NYE break

Brilliant location in a superb town, 15/20mins on tube into Central London.

Staff extremely friendly and helpful. Rooms nice and warm, very clean. Would definitely stay again.

  • Anne D

  • January 2014

New Year's Eve booking to view fireworks

Hotel ideally situated for a meal beside the river and watching the London fireworks from Richmond Park.

The hotel is homely and comfortable. The 24 hour bar suited the occasion. Ample parking available. One small criticism. Cooked breakfast could be hotter.

  • P Skinner

  • December 2013

Clean and Friendly

  • J Hart

  • December 2013

Free WiFi is a big plus but paying extra for parking is definitely not.

  • Jason F

  • November 2013

Will be returning.

The Richmond gate hotel is a very clean and very well run hotel.

I will have to return because unfortunately I didn't have a chance to expierance the food or spa.

  • Amy C

  • October 2013

Nice but depends on your room

We were impressed when walking in, friendly receptionist but nobody offered to help us with our bags which would have been fine but the couple next to us had the offers.

The room we were given was downstairs and upon entering stank of cigarettes. We got moved straight away with no fuss and an appology. The room given to us was very clean and nice but very small. The door was very close to the bed so we got woken up quite a bit during the night by people returning to their rooms. The bed itself did not feel like a full double and there was hardly any room to put luggage and move around the room. We were staying for two days so it did get a bit annoying. We had breakfast and it was quite nice. Would have been nice to have more of a vegetarian option in the cooked breakfast. Over all a nice hotel, friendly staff but I think we were a bit unlucky with out room which was a shame.