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86% would recommend it to a friend
The hotel room was lovely and clean could do with updating but that it is my only complaint.
The staff were polite and knowledgable. I would definately stay here again. Can't comment on the food as I didn't eat there although the breakfast did seem quite pricey considering that there are so many cafes and restaurants in walking distance.
Good location, ideally situated for Richmond & the surrounding area, easy walk into the town & the train/tube station.
Great value in a great location
Richmond is an oasis of calm within easy reach of central London and the Richmond Gate is an oasis of calm within Richmond.
Efficient staff, clean, well equipped room and great views of Surrey and the Thames: what more could anyone want at a great price for the area.
Clarion Collection Richmond Gate
Will be back.
My sixth stay here--another good one!
I can always count on the staff at the Richmond Gate for total courteous and friendly service.
Staying here is always a pleasure; the facilities are wonderful, especially the pool. I look forward to returning.
Friendly staff, comfortable bed, nice breakfast
Booked through late rooms.
Room clean and contained all we could need(even had an iron and ironing board!-usually have to hunt those down). Staff helpful and smiley. No view (back of a portacabin) but wasn't there for the view so no worries.
Value for money not good
Evening meal was terrible
The Location is Perfect. The Hotel is Disappointing.
Everything just seemed like it had seen better days (e.g. stains on lampshade and curtains).
Peace & Quiet in Richmond
Nice place to stay if you want peace and quiet.
Stayed at a weekend and hardly saw anyone at all even though the hotel was supposedly full. Don't count on getting any food though. Arrived at 7.30pm on a Friday night and the hotel restaurant was completely empty and the receptionist seemed alarmed when we asked if the restaurant was open. We went to a local pub that served food instead.
Homely facility with a friendly ambience
The staff were very welcoming, and extremely accommodating.
Very friendly people. The service was excellent and we really enjoyed our stay. We will be coming back again, we had a wonderful night.thanks to all the staff for making it a great experience.