Reviews - Crowne Plaza MARLOW


Fieldhouse Lane, Marlow, SL7 1GJ

Price From 263.16 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (25)

92% would recommend it to a friend


Customer service


Food quality

Room quality


  • B Galloway

  • December 2015

Well deserved break for me and my wife, first time away from our daughter (14months)

Room service didn't pick up, we wanted to eat in the comfort of out room but we could get it to work.

Apart from that, it's a stay again for me, hope fully going to on February for my wife's birthday; wish k can spoil her more.

  • Judith Finn

  • December 2015

Overnight stay at Crowne Plaza

We were upgraded to a King size room which was very spacious and clean.

Having booked with we got a good deal. Excellent bathroom and nice big towels!. Also appreciated free WiFi.

  • Michael J

  • November 2015

friendly value for money hotel

Good quality, spacious room, friendly helpful staff, value for money

  • Catherine B

  • June 2015

Lovely hotel

Lovely hotel - even though it seems to be in an industrial estate it has a nice location near the river.

Very clean, comfortable room. A bit further from the town centre than I thought but very nice.

Response from hotel

Dear Catherine B,

Thank you so much for your review of our hotel. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of cleanliness and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.



IHG Care

  • Susan B

  • June 2015

Weekend stay

We arrived at the busy hotel who were attending to a number of wedding and Ascot races guests.

We were seem promptly and the room was available.

  • Rob C

  • April 2015


  • S Bartley

  • March 2015

Great stay

Lovely hotel, but quite expensive.

Suggest if you want breakfast, order before as it costs £12.50 on the day.

  • Gillian L

  • February 2015

Crowne Plaza Marlow

Great hotel, very impressed with the room, would stay again

  • Lorraine w

  • January 2015

Clean and spacious

Largely OK - though perhaps a little soulless.

Staff generally friendly. Shame pool was closed on New Year's day evening - unexpected in a hotel chain.

  • j legge

  • October 2014

lovely stay

Me and my friend had a great stay at the plaza.

Hotel was lovely and staff were very helpfull. Hotel has a lovely finish, good facilities, set in a picturesque environment. The only downside was we had to pay seperately to have breakfast with laterooms which at £15 each for the buffet was quite extreme especially if you only end up eating cerial. We booked another night with the hotel at the same price as laterooms but it came with free breakfast which was a welcombe suprise

Response from hotel

Dear Guest,

Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your comments as they help us to improve our services and maintain the very high standards our guests expect.

I am delighted that you and your friend had a very pleasant stay with us and had the opportunity to use our wide range of facilities and enjoyed the friendly and efficient service we pride ourselves on.

I am sorry that you found that breakfast was not included with your first night's accommodation but that this did not significantly mar your stay.

I do hope that we will have the pleasure of welcoming you back in the near future.

Kind Regards,

Harriet Parkes,

Hotel Administrator