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100% would recommend it to a friend
Lovely hotel, clean throughout and friendly staff.
Breakfast was very good. Rooms very modern but they do have smoking rooms which I find very unusual. Because I booked through LateRooms I was incorrectly given a smoking room. As the hotel was fully booked they couldn't offer me an alternative so I had to sleep there which did spoil the experience. Booking through LateRooms was not any cheaper so next time I will do as some of my friends did and book directly with the hotel.
Wish I'd not booked with LateRooms.com
Ended up in a disabled room.
My friend who also booked via LateRooms ended up very disappointed in a smoking room. Hotel fully booked so no chance of changing. Those who had not booked with LateRooms had no such problems.
Excellent Venue for overnight stay near London
Stayed here overnight after attending an event at Twickenham.
Booked well in advance, and when checking in was disappointed to discover they had not noted my request for a table in the restaurant that night. Receptionist dealt with this promptly ,and spoke too restaurant manager to immediately book a table for us. Room very good size, well equipped with huge bed.Pillows too soft as usual. Food was very good, well served, but drinks expensive. We will use this hotel again when in the area.
Excellent standard hotel - top marks!
From the moment I arrived I was treated excellently, staff were attentive and helpful.
The room service I ordered was delicious, fresh and came within 20m. The room itself was spotless and over all I was extremely pleased with the attentioned to detail. Keep it up.
Was one of the best nights sleep me and my wife have had, the room was clean, only thing was only one towel, our door card stopped working four times so had to go get that changed, the food in the cafe bar was excellent, not so the restaurant, my steak was cooked wrong, my chips tasted like gone off potato wasn't satisfied and left hungry, I had to order room service that I was very happy with
Well deserved break for me and my wife, first time away from our daughter (14months)
Room service didn't pick up, we wanted to eat in the comfort of out room but we could get it to work.
Apart from that, it's a stay again for me, hope fully going to on February for my wife's birthday; wish k can spoil her more.
Overnight stay at Crowne Plaza
We were upgraded to a King size room which was very spacious and clean.
Having booked with Laterooms.com we got a good deal. Excellent bathroom and nice big towels!. Also appreciated free WiFi.
friendly value for money hotel
Good quality, spacious room, friendly helpful staff, value for money
Lovely hotel - even though it seems to be in an industrial estate it has a nice location near the river.
Very clean, comfortable room. A bit further from the town centre than I thought but very nice.
Response from hotel
Dear Catherine B,
Thank you so much for your review of our hotel. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of cleanliness and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence.
If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.
We arrived at the busy hotel who were attending to a number of wedding and Ascot races guests.
We were seem promptly and the room was available.