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83% would recommend it to a friend
We stayed here for one night with my husbands elderly parents.
The staff were so helpful in accommodating our preferences prior to our stay. Very friendly, nothing was too much to ask for. The hotel is very comfortable, very clean and quite grand looking. My only grumble is that the breakfast room could have been better managed, it was a bit of 'a free for all' in seating arrangements with no specific direction of where to sit considering how busy it was. However, the food was lovely and we would definitely stay there again. Thank you.
We booked to surprise our Father and relations who were celebrating an Aunt's 90th birthday.
Travelled up from Cornwall and checked in around 3pm. Very busy as there were three wedding receptions on the go. Check in was straight forward, reception gave us directions to our room and of we went. Room was well presented, storage space is limited and only suitable for overnight stay. Had a couple of maintenance issues in the en suite bathroom which we reported to a receptionist. The problems remained throughout our stay. Top marks to the staff who are very friendly. Overall the information supplied by the Hotel website and Laterooms.com was informative and accurate. An 8 out of 10 *** experience for us.
The Mount Hotel
Great christmas stay
Lovely room, pleasant staff, had a great stay over christmas .
Beautiful hotel, fantastically presented.
Nice friendly welcome at reception upon arrival. We stayed over for a works Christmas party, booking a Deluxe room. Unfortunately the room was not of the grandeur that we expected. The décor was dated, bath was damaged and the toiletries supplied were of low quality. The 'docking station' advertised was old and didn't fit modern devices. However, the bed was quite comfortable and the room was neat and tidy. The courtyard where the room was situated was very picturesque. The window for breakfast was quite short, we unfortunately missed it due to a late night. Although I did hear that the setting in the great hall was amazing, and that the food was good.
Nice, warm, clean, and has a good value and massive bed.
I like this hotel and use it regularly.
Its warm, comfortable and tick's nearly all of the right boxes.
Very very nice good service good food very clean love it thank you
Comfortable and quiet
We stayed three nights in a lovely large, recently redecorated room in the coach house annex.
The accommodation is very comfortable with room to relax. Breakfast is served in the main building where the staff are friendly and nothing is too much trouble.
First night blues
We arrived late and found chips or something similar ground into the carpet, curtain hanging off the rail, however when we raised these issues the next morning we were immediately moved to a much better room - pity they didn't allocate us this room first.
On Sunday night I ordered a taxi for 07.15, when the time came no taxi arrived - it had never been booked. Not impressed.