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Reviews - Quality Hotel London-Wembley

3AA Assessed Hotel Ratings explained
Empire Way , London, HA9 0NH
Award winning, superbly located hotel, only 15 mins from central London by Underground. 5 mins walk from Tube Station. FREE WIFI throughout the hotel. FREE PARKING on a first come basis. Only 5 minutes walk from Wembley Stadium, Wembley Arena and Wembley Park Underground Station. 165 en-suite, air conditioned rooms, Sports Bar, Restaurant, Conference Halls and Meeting Rooms.

5 mins walk from the hotel include X Factor Fountain Studios, Brent Civic Centre and London Designer Outlet Shopping Centre / Cineworld 9 screen cinema. Wembley Stadium Rail Station. Free WIFI throughout the hotel and Free Parking on a first come first served basis. Free London Guided Walking Tour. 20% off local golf course / driving range passes - please ask reception staff.

165 en-suite air conditioned rooms, Restaurant, Sports Bar with Sky Sports & BT Sport. Voted a 'Biggest Rooms Hotel' by Venere International Travellers. Free guided London Walking Tour with every booking. * Free Parking for cars available on a first come basis.

Easy access into central London and for leisure visitors looking to explore London's fabulous attractions such as Tower of London, Houses of Parliament, London Eye, Science Museum, British Museum, Big Ben, theatres, shopping & night-life.
Located outside of the Congestion Charge Zone. Heathrow Airport 20 mins by taxi, Eurostar St Pancras International 20 mins by Underground. VOTED A 'BIGGEST ROOMS HOTEL' by International Travellers, the hotel has 165 ensuite air con rooms with both bath and shower. Sky Sports Bar, Restaurant and Conference, Banqueting, Training Halls.

• 5 mins walk to London Designer Outlet Shopping Centre , local restaurants, fast food and supermarket.
• Central London only 15 minutes away by tube - 5 mins walk from Wembley Park Tube Station
• 165 ensuite, air con rooms
• FREE Parking for cars on a first come first served basis
• FREE UNLIMITED WIFI UNLIMITED DOWNLOADS on your mobile, tablet throughout the hotel
• FREE London Map and Discount Sightseeing Card with every booking
• FREE WALKING Tour of London with every booking

• 'BIGGEST ROOMS HOTEL' as voted by International Travellers
• SkySports - BT Sports Bar
• 5 mins walk to Wembley Stadium, Wembley Arena & X Factor Studios
• Located outside of the Congestion Charge Zone

Our Empire Restaurant offers a tempting array of freshly made International Cuisine with great meal deal offers. Our Sports Bar has all the live sports action with SKYSPORTS / BT SPORTS with bar meals and snacks available from 11am until late. The hotel has sensor lights in all corridors and key cards that operate the lights in the rooms. Take advantage of our Unlimited English Breakfast, payable directly at the hotel. Conference and Event Halls catering from 10-300

• Heathrow Airport 20 mins
• Eurostar St Pancras International Station 20 mins by tube
• Air conditioning in all rooms
• Empire Restaurant with variety of freshly prepared fabulous international cuisine - Early Bird Saver Menu 12-6pm
• Conference, Meetings, Events, Functions, Celebrations & Weddings Halls catering from 10-300 - used for filming on 'X Factor' and an episode of 'Miranda'.

We also have disabled rooms available on request. Both our Restaurant and Bar are fully air conditioned, and have wireless internet. We have conference, banqueting and meeting rooms available for hire catering for all events. 165 air conditioned rooms with on suite bath & shower, modem points, TV with radio's, safe, trouser press, iron & ironing board, direct dial telephone with wake up call facility, wifi, complimentary tea and coffee making facilities.

- IMPORTANT NOTICE - ID IS REQUIRED WHEN CHECKING IN - PASSPORT - ID CARD - DRIVING LICENCE PHOTOCARD

- Important notice: Please note when 3rd party credit cards are entered for payment for bookings - the hotel call the relevant bank for
client verification and authorisation. All the prepaid & Advanced purchased booking customers are advised to carry their credit or debit cards used at the time of booking.
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Overall score Guest rating scores since February 2013 Customer recommendation
Guest Reviews Based on 300 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
69% recommended this accommodation to a friend 73% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Great service from reception staff
Couldn't do enough to help and managed to squeeze me into an already full carpark.

Reviewed by
dan b

From UK
Who stayed in January 2015

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Reasonable price, clean, tidy, friendly staff, nothing too much trouble.

Reviewed by
Jasmine R

From UK
Who stayed in January 2015

Family with teenage children

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No fridge, and the heating on the floor was too warm even outside our room by the hallway. But other than that, the customer service was very good, and I was especially impressed with the room size. Good value for money.

Reviewed by
R King

From Bradford, UK
Who stayed in January 2015

Family with teenage children

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Quality Hotel London-Wembley
the room was perfect for what I needed.

Reviewed by
d smith

From Peterborough, UK
Who stayed in December 2014

Travelling alone

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Fantastic Family Room
First time staying at this hotel in a family room with 2 double beds. Room had everything you needed with lots of spare space which is great when you have young kids wanting to move around.
Although television was rather old and I didn't like the shower, I would stay here again. Did not eat here so cannot vouch for quality of food but the customer service was great.

Reviewed by
J Cuss

From Hungerford, UK
Who stayed in December 2014

Family with young children

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Nice stay
Great location and stay. Good customer service. The beds were not very confertables.

Reviewed by
Lisa L

From Nottingham, UK
Who stayed in December 2014

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Not that quality
My overall impression of this hotel is that it has seen better days. Everything about it screams tired and dated . The lifts are shaky and slow, the carpets threadbare in places , the lighting dull, the corridor to my room had the most unappealling smell of damp. The room was functional clean but all the fixtures and fittings were quite frankly the type that you would see in a charity shop. The big portable tv in the corner had terrible picture quality and the view from the window was of a construction site. I would say that the use of the word Quality to describe this hotel is stretching credulity .

Reviewed by
Alan Littlehales

From Wolverhampton, UK
Who stayed in December 2014

Travelling alone

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  • Family friendly

WiFi doesn't work well
The WiFi was not working well. Poor signal and even when you have a connection after 5 to 10 minutes the connection was gone.

Reviewed by
Virgil C

From Dumbravita, Romania
Who stayed in December 2014

Family with young children

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Great location
Perfect location but was around a lot of construction. The hotel seems to be under construction as well and parts of the inside of the hotel seed unfinished. Overall good value for price paid.

Reviewed by
L Steffens

From USA
Who stayed in December 2014

Family with young children

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very happy
the hotel was excellent value for money ,the car parking was very ample and easy to use, the staff where very friendly and helpful, I would stay again without hesitation ,the tube station was within walking distance and plenty of local shops,

Reviewed by
p gill

From Sowerby Bridge, UK
Who stayed in December 2014

Family

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