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Reviews - Quality Hotel St Albans

3AA Assessed Hotel Ratings explained
232-236 London Road,St. Albans,Hertfordshire, St Albans, AL1 1JQ
The Quality Hotel St. Albans Ideally located for easy access to London, M25, M1, A1(M) We are a convenient, comfortable and popular local Hotel in the bustling ancient roman City of St.Albans.

To comply with the industry guidelines and ensure users are of the appropriate level of well being and fitness we ask all users of the gym facilities to complete a brief questionnaire about their health and fitness levels called a Physical Activity Readiness Questionnaire.

To ensure that you are fully able to use the equipment safely and not to the detriment to your health it may be necessary for us to get confirmation from your GP that they are happy for you to exercise using our facilities. This is in the form of a simple letter that needs to be signed off by your doctor.

Children are not permitted to use the gymnasium or sauna and must be accompanied by an adult when using the swimming pool. No more than two children per adult are permitted in the interests of safety.

Please note, there are also short time periods when the swimming pool is closed for swimming lessons or for maintenance work.

Please contact the hotel for further information.
Picture of Quality Hotel St Albans, St Albans at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 75 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
69% recommended this accommodation to a friend 75% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Lovely hotel
Thank you Quality Hotel for a lovely, quiet, peaceful and enjoyable break. The room was very clean and tiday and the bed was very comfortable. I will definitely stay again when I am next in the area.

ManagementResponse

Many thanks for choosing the Quality Hotel and for taking the time to comment on your stay. I was delighted to read that you enjoyed your stay with us and was particularly pleased to note that the housekeeping standards were high. We look forward to your next stay with us.

Reviewed by
M Edwards

From Gloucester, UK
Who stayed in April 2013

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Did the job
Room was value for the price. good bus route for centre of St Albans.

ManagementResponse

Thank you for taking the time to review your recent stay with us at The Quality Hotel St Albans. I was pleased to read that you found us to offer good value and also scored us highly for Customer Service and Cleanliness. I will certainly share your comments with the team. We do hope that you will stay with us again for your next visit to St Albans.

Reviewed by
Niamh R

From UK
Who stayed in April 2013

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Pleasantly surprised. Room quiet and clean. Staff v good. Breakfast fine.

ManagementResponse

Many thanks for your recent stay at the Quality Hotel St Albans and for taking the time to post a review. I was delighted to read that you enjoyed your stay with us and highlighted breakfast, the team and our cleanliness as being of a high standard. I will certainly share your feedback with the team. Thank you for your positive comments. We certainly hope to welcome you back again in the future.

Reviewed by
Tim A

From High Peak, UK
Who stayed in March 2013

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

The room was fine and more than adequate considering it was a last minute booking. We were changed to a family room for some reason on arrival but really made no difference to our stay.

ManagementResponse

Thank you for your review following your stay at The Quality Hotel St Albans. When availability permits, we will often upgrade guests to larger rooms and I believe that this is why you were offered a family room upon check in. I was pleased that you enjoyed your stay and delighted that you scored us highly for most aspects of the stay, especially customer service. We do hope to welcome you back to the Quality Hotel again. Thank you foryour feedback.

Reviewed by
Mark B

From Ruislip, UK
Who stayed in March 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

rmt
Overall our experience was good. Staff friendly and helpful. Rooms warm and comfortable.

ManagementResponse

Many thanks for your review following your recent stay at The Quality Hotel St Albans. I was delighted to read that you enjoyed your stay with is, highlighting the customer service offered by the team members. I will certainly share your comments with the team. We look forward to welcoming you back to the Quality Hotel soon. Thank you for your review.

Reviewed by
Margaret Tutty

From Dunboyne, Republic of Ireland
Who stayed in March 2013

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