Reviews - Quality Hotel St Albans


232-236 London Road,St. Albans,Hertfordshire, St Albans, AL1 1JQ

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (56)

75% would recommend it to a friend


Customer service


Food quality

Room quality


  • Keith G

  • May 2014

Good Value

Nice room, fair price, polite and helpful staff.

Nothing to dislike.

  • Maureen L

  • May 2014

Within 20 minutes walking distance of city centre.

Accommodation clean. Did not sleep well due to noise from people in room above getting in at 0.45 am and either showering or bathing as plumbing/fans in bathroom noisy. They had no respect for other guests and after using the bath/shower were talking noisily until 1.30 am. Bed/pillows not comfy. Breakfast lovely.

  • M Homer

  • April 2014

Friendly staff

Very friendly and helpful staff, we will be back!

  • Lynda Owens

  • April 2014

Very impressed

Expected travel lodge type hotel and got so much more


  • April 2014

Great nights stay

Would recommend this hotel , the reception staff could not have been more helpful and the breakfast was great with an excellent choice.

Some reviews have mentioned the noise from the railway behind the hotel, this was not a problem even though we stayed in one of the rooms at the back. Would recommend this hotel for a stay in St Albans.

  • A Lord

  • April 2014

Its alright

Not a hugely comfortable bed, bit hard.

Also room facing road, could go stuffy and have noise however opened window and shut this 6.45 when traffic started so not so bad

  • Ann E

  • March 2014

Overall experience

Clean pleasant room with all facilities needed.

  • Susan Smith

  • March 2014

Weekend Stay at the Quality Inn Hotel St Albans

The hotel was very welcoming on arrival and efficient check-in service.

The room was very clean and homely. The food was excellent and value for money. The pool and gym facility was first class with polite and helpful staff. Overall an excellent hotel to go for a weekend break with plenty of on site parking at no cost.

  • paul M

  • March 2014

Hotel it's self is nice but single rooms are small and for the cost of the room is very poor

  • Charles Lucas

  • February 2014

Good for the price

Pretty good.

The room was excellent, breakfast ok, and service relatively friendly. Leisure centre was a bit tired, and the pool was a little discoloured