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Reviews - Menzies Hotels Bournemouth - East Cliff Court

4AA Assessed Hotel Ratings explained
East Overcliff Drive , Bournemouth, BH1 3AN
Located on the quiet East Cliff, the hotel is 5 minutes' walk away from the seven miles of golden beaches, ten minutes from the town centre, Bournemouth International Centre (BIC), and Pavilion.

The Menzies Bournemouth East Cliff Court Hotel offers 67 contemporary 4 star bedrooms, most benefit from breathtaking views of the sea, some also benefit from a direct sea view with balconies, whilst others are perfect for families. All rooms boast flat screen TV's with Freeview channels and free Wi-Fi. Complimentary car parking is also provided.

The spacious lounges have been stylishly furnished to offer the perfect setting for guests to relax, unwind and enjoy the magnificent sea views. The Regency restaurant offers a daily changing menu using locally sourced ingredients, as well as a children’s menu.

The south facing terrace leads down to the sheltered heated swimming pool that is now open for the summer where guests can enjoy the very best of the day's glorious sun in comfort. Guests have use of the Waves Health and Leisure Club at the adjacent Menzies Bournemouth Carlton which has an indoor and outdoor swimming pool, sauna, gym, and beauty facilities. Please note the outdoor swimming pool is now closed for winter.

Hotel Accredited with the Green Tourism Award
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Overall score Guest rating scores since August 2012 Customer recommendation
Guest Reviews Based on 73 reviews
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  • Cleanliness of accommodation
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  • Value for money
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  • Family friendly
77% recommended this accommodation to a friend 78% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

lovely sea front hotel
our room was very clean and comfortable, just a bit on the small side, the decor was really nice and the bed very comfy, we found the staff very helpfull and enjoyed a drink in one of the intimate lounges, the hotel is in a great place overlooking the sea and fairly central for the town. We would definitely stay there again.

Reviewed by
mandy pickles

From emley, England
Who stayed in January 2014

Couple

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Let down by housekeeping and plumbing
Our first room 2211 did not have a TV remote and the phone was not working. The staff immediately attended to the situation and offered us the room next door 2210. The room was fine apart from a stained bedspread and the bedside light not working. BUT the bathroom had ingrained dirt (black) on the tile grouting in the shower area. The shower curtain was dirty and looked like it had not been washed for weeks. Next day I risked a bath but only tepid water emerged from the tap. I tried the shower and the water was far too hot. Fill the bath with water from the shower, I hear you say. The problem here was that I did not want to bathe in any water that had touched the shower curtain and not using the curtain would have caused a flood. My husband just used the sink for a wash. Clearly housekeeping, plumbing and attention to detail was a big problem in the rooms we used.
Having said this, the manager checked the latter room, agreed with our thoughts on its condition and gave us a voucher for a room with a sea view for another night. She was not aware of the temperature of the water problem, but we told the staff as we booked out and it was agreed that we would not be charged for our breakfast.
To summarise face to face staff excellent, housekeeping abysmal. We may take up the voucher offer, but I am unsure if we would pay to stay again.

Reviewed by
Jane C

From Leighton Buzzard, UK
Who stayed in January 2014

Couple

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Wonderful experience
Fantastic hotel in a beautiful location with great views. Service was very personal and friendly. Hotel food was very, very good and thoroughly recommended. Booked for a short business trip but will make this Hotel my default accommodation for all of my future trips down to this part of the country..

Reviewed by
David Walker

From Warrington, England
Who stayed in January 2014

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Great Hotel wonderful location

Reviewed by
Patricia F

From Royston, UK
Who stayed in January 2014

Travelling alone

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Great Hotel
This was an excellent hotel. Good parking easy to get to. Largest room I have ever stayed in. Awesome food and staff great. Would recommend.
Even Mark & Spencers hold there staff party there while i stayed says a lot!!

Reviewed by
George T

From UK
Who stayed in January 2014

Travelling alone

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very good
very good, but noisey people in the middle of the night

Reviewed by
david h

From Manchester, UK
Who stayed in January 2014

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romantic weekend in b.mouth
although i would nt rate the accom. 4*,i would however say that the room was clean and tastefully furnished and exceptional value for the price we paid.the staff were polite,helpful and courteous.really comfortable bed and lovely powerful shower and linen and towels changed after !st night,2 slight issues bed cover was stained and housekeeper knocked on door 1hr b4 departure which was nt necessary

Reviewed by
christopher d

From petworth, UK
Who stayed in January 2014

Couple

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Fevver
We decided at the last moment to go away for New Year's Eve. We stayed at the Menzies East Cliff Court Hotelwhich was absolutely perfect for us. We were visiting the UK from South Africa and if we ever go back to Bournemouth we will definitely try to stay at this hotel again. It is situated right on the beach front and accommodation was just perfect.

Reviewed by
John H

From UK
Who stayed in December 2013

Couple

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Please allow your guests to enjoy themselves! Don't get in the way...
Good value at a quarter of the usual price, but the staff did not allow us the privacy we desired, interrupting us a couple of times by phone calls and knocking on the door. Far from ideal. Enjoyed the pool facilities at the sister hotel, though the leaking ceilings in both hotels created a pretty damp and potentially lethally mouldy atmosphere.

Reviewed by
Michael B

From Horsham, UK
Who stayed in December 2013

Couple

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Excellent accommodation, lovely rooms, extremely clean, comfortable bed. Staff very helpful.

Reviewed by
Francesca B

From Littlehampton, England
Who stayed in December 2013

Travelling alone

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