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53% would recommend it to a friend
Nice enough hotel... but not for everyone.
The hotel has a 'youth club' feel when you enter, and could do with a spruce up in the main areas.
Our room was nice, and the staff were friendly and helpful. Very useful having a car park. I was worried it was going to be really noisy, and there were several groups of young men around who were obviously out for a big night on the town... but it was fine, and we had no trouble. I can imagine that this hotel can get rather rowdy depending on the clientele - the bar stays open until 4 - so its probably not ideal for those seeking peace and quiet. But its in a great location, and if you're just looking for a comfortable bed after a big night out in Newcastle then this is ideal.
Stayed at better BandB's
Looks better in the advert.entrance is awful and looks dirty.
Car park difficult to find. Staff pleasant but hotels looks in need of good clean and update. Stayed at better b and b's for less money. Not for me sadly
Very very basic.
Frequented mainly by Eastern Europeans and groups of young people out for a good time in the Toon. Noisy due to central location. The bar, the most basic and unwelcoming I've ever seen. Can't fault cleanliness of room and comfy bed. Friendly chap on reception.
Very handy for all the shops restraunts, and pubs.
Helpful staff TV and shower didn't work when we arrived but was sorted within five minutes of reporting it to reception. Post code for car park could be put on website as the one we were given took you to the front of the hotel. Otherwise a pleasant two days stay. Bathroom and room were kept clean.
It has been decades since I stayed somewhere as badly maintained and scruffy as this place.
It was grubby, stuff was damaged and the heating never came on all night. The curtains were hanging off and the carpet in the entrance and lobby was worn and dirty. Stay somewhere else people.
Very basic but comfortable.
Room was a little tatty and could do with a revamp.
Basic but clean -- but handy for city centre
The 2 rooms we had are desparately in need of refurbishment - certainly not currently up to 3 * rating.
Bottom of the bath was stained, water drained very slowly from basin, hot tap dripped constantly & cracked, leaky cups. Also bed was a bit too soft for our liking
Really enjoyed my stay.
Shabby not chic
I have stayed at this hotel many times over the years and put up with the general dilapidated state of the place purely because of its great location, car parking and freindly staff however accomodation standards have hit rock bottom and I will not return.
I paid £52.25 for my room this was £52.00 too much .