Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
67% would recommend it to a friend
Mercure London Staines upon Thames Hotel
Great room nice food great location
Stay at the Thames Lodge
I had a lovely overnight stay at the Thames Lodge.
It was my last night of 2 weeks away and very close to where my aunt lives so was ideally located. The staff were professional and friendly and the room was very comfortable and clean. I'd have no hesitation recommending this hotel to friends, family or colleagues.
Accessible riverside location
We arrived late at night by bus.
A short walk from Staines bus station. Warm clean room. Very good breakfast. Very good place to stay with interesting walks along river outside back door.
cheap hotel overpriced
pricing not clear
mecure usually very good; this was poor
We booked just one night in the hotel, and really enjoyed our stay.
It's a lovely atmosphere, beautifully clean rooms and within walking distance of plenty of shops, restaurants and pubs. Customer service was brilliant and by far the most comfortable bed either of us had slept in in a long time. Highly recommended
Superb care taken with a tired guest.
I was impressed with the quiet efficiency of reception staff and bar staff. When checking out some of the guests had a jaded, irritable air, as though hung over. I was impressed with the reception staff and their calm manner, even when the guests were making heavy demands.
Nice and clean hotel and friendly staff
Good location and parking an issue
Disappointed with the lack of parking.
I was told parking was on a first come basis and I could use the local authority car park near by. Payment times were awkward, as you could only pay until 7PM, whilst after 7PM it was only a pound until 8:00AM so no lie in on Sunday morning. Also the restaurant was closed as a was being used for a party, but bar meal was good. Within a mile of the station so easy access to London.
Sleepless in Staine Upon Thames !!
Room needs updating, Poor décor, Needs windows and balcony doors replacing, Couldn't close balcony doors or window fully .
Bad traffic noise . Room was difficult to find, corridors are like a maze . Didn't get a good nights sleep . Wouldn't stay in room 65 again !!!