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86% would recommend it to a friend
Good for the price
This is a pretty basic hotel, so don't come to it expecting anything palatial or deluxe.
Having said that, it is always a satisfactory experience for me. Large bed, free wifi, nice cleaners and staff, free parking, etc.Waitrose on-site. It's very OK. As with all hotels, though, some of the furniture and carpets could do with an occasional steam-clean!!
Not the best value for money
This was a one night stop on the bank holiday weekend.
So, it was a fairly premium price for very basic facilities. Bathroom looked old and unhygienic. Noise levels from adjacent rooms were too high.
However, breakfast was cheap and allowed a few good options. Also, the convenient location by the M5 made it an ideal stopover.
We were very surprised and disappointed that at breakfast there were only 2 loaves of wholemeal bread, one of which every slice fell apart.
We asked if there was any white bread but told no and the receptionist did not seem interested. This took the shine off what had been a pleasant stay.
Just what we needed for an overnight stay.
Lovely friendly receptionist. Very clean room.
Great value, clean accommodation.
A little dated and worn in places but fine for using as a base from which to access Bristol and surrounding areas.
Great customer service
Unfortunately we found ourselves on the first night in a very uncomfortable bed, with a very noisy bathroom fan too.
Requested another room the next morning and moved swiftly to another room. The bed was a little better and this time the bathroom fan was silent so possibly not working at all.
It would be great to see this hotel having some refurbishment carried out, certainly beds need upgrading. The location is ideal for easy access to the motorway networks and routes into Bristol and surrounding towns, and as always we're delighted to be able to bring our dogs without paying excessively for doing so. Always find the staff helpful, welcoming and friendly.
I was staying with my son, and we found it very friendly, clean and very well situated for Bristol.
\First time staying here and was worried about being so close to the motorway and noise etc, but didn't hear a thing and was very pleasantly surprised. would recommend and will be staying again should we be heading a hotel near Bristol
excellent value for money
large comfortable family room, extremely quiet haven in the middle of the services, very little traffic noise.
Great Stay, clean Room & Comfortable Bed.
Although room was cold & heater didn't give out much heat. Can't really complain though cause it was an excellent price at £57 for 2 nights. Would definitely use again.