Reviews - Eden Plaza Kensington


68-69, Queens Gate, Kensington, London, SW7 5JT

Price From 144.15 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (79)

76% would recommend it to a friend


Customer service


Food quality

Room quality



  • November 2015

Eden Plaza Kensington

Easy to find and handy for tube.

Lovely and clean, bedroom a little on the small side, new bathroom was a good size.

  • Liv Heidi N

  • October 2015

Well placed in Kensington

The receptionist was welcomming.

The room was small, but clean. The bathroom was newly renovated, so it was good. We only missed a refrigerator. Bus 49 to King's Road was Close, and a great advantage.

  • Phil H

  • October 2015

Small Room

Clever use of a small space for twin beds, but the shower in the en-suite was too claustrophobic to use.

It was extremely tight. Apart from that, I could not fault the place. I was particularly impressed with the designed-in power saving features, like needing your room card in a slot in the room to turn on the lights, and timing-out lights in the toilet. Very clever and 'Green'.

  • Suzanne Duncan

  • October 2015

Great for a break

This hotel was fab.

Hyde Park/Roysl Albert Hall a 10 min walk. Gloucester Street Tube a 5 min walk. Once on the tube you can travel anywhere in London. A great place. I will definitely book again.

  • colin j

  • October 2015

Eden Plaza Kensington

The double bedroom was tiny but very clean.

Satisfactory for a 2 night stay.

  • Malcolm S

  • September 2015

What must the broom cupboards be like?

I picked the hotel because of its proximity to the Albert Hall and that much was certainly true.

However, all restaurants etc were a good quarter of a mile away - still not a big problem I accept. My one big complaint was the size of the room. We had intended buying food to eat in the room but it was so small that we couldn't stand spending more time than we had to there. To call it a double room (as the hotel did) was laughable, without it being at all amusing at the time. Stay well away if you intend swinging any cats.

  • C Dobson

  • June 2015

Don't have too high expectations & you will be fine

As expected my single room was small, just enough room to walk past the bed to get to the window.

The room was very clean apart from dust on top of furniture & in the vents. Bathroom was nice except the light tended to go out every few minutes when in the shower & the toilet started to flush again a few minutes after using. My biggest problem was the busy road outside keeping me awake & adjoining walls were very thin so could clearly hear other peoples conversations. If it wasn't for the traffic noise I would definitely stay there again.

  • Mark C

  • May 2015

compact room

Great compact room with en suite in very central location.

Only down side was the bed which was very hard.

  • Yu L

  • April 2015

Not worth the money, pay a bit more and get a lot better room!

So I stayed for three nights.

The standard double rooms are very very very small. The first night was horrible, the room was near street and the sound proof of window is very poor, curtain is the window shade type and always leaks street night and sunshine in the morning. I couldn't fall in sleep after 7am because it started really noisy from the street. The toilet, mirror in bathroom are dirty, carpets are very stained I had to put the towels on carpet to allow myself step on it. I asked the reception to change a quieter room on the other side and I was told I have two options: a even smaller double room or a fair size twin room (fair size here means fairly small elsewhere). The following two nights are better in terms of noise from street but the cleanliness and curtains are the same. The only good thing about this hotel is the location. Please if you are staying around this area, you can easily get a much much better room if you pay a bit more than this one. I will definitely not stay here again and would never recommend here to anybody.

  • G James

  • April 2015

Does the trick

Very small room, but in a good location with great access to travel