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Reviews - Eden Plaza Kensington

3Self Classified Hotel Ratings explained
68-69, Queens Gate, Kensington, London, SW7 5JT
Hotel "Eden Plaza Kensington " is a "Newly refurbished" superior 3 Star Hotel located in Kensington, Central London. Hotel is at walking distance to Natural History Museum, Science Museum, V&A Museum, Harrods, Albert Hall, etc. All 76 En-suite Rooms are carefully decorated, recently refurbished & fully equipped with all amenities. Easy access to business centers like Earls Court & Olympia.
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Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 114 reviews
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  • Value for money
  • Quality of food
  • Family friendly
70% recommended this accommodation to a friend 73% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Eden Plaza Kensington
The room was tiny (not necessarily unexpected given the price and the location), but with a great view of the NHM. Check-in and -out were very efficient. Not the greatest night's sleep owing to the wafer thin walls.

Reviewed by
Sally M

From UK
Who stayed in February 2015

Travelling alone

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Eden Plaza Kensington
Services are terrible. Receiptioniests have no smile; especially the lady in charge. Wifi does not work every night time. Hospitality is so poor.

Reviewed by
Y Wang

From UK
Who stayed in February 2015

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tiny
Paid extra for executive room. Unable to see where the upgrade was hiding. One shampoo each possibly only stayed for one night.....staying longer would not be able to impact a large suitcase.

Reviewed by
Trevor H

From UK
Who stayed in February 2015

Couple

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Pleasant experience
I only stayed for one night and was concerned about some of the previous reviews. However it was an excellent experience. Staff were great, room was nice, bed was very comfortable. Only problems was the room size. It was very small but, for the price, it was excellent value for money and the location was fantastic. I would stay there again any time.

Reviewed by
Jean H

From UK
Who stayed in February 2015

Travelling alone

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Eden Plaza Kensington
A very clean hotel, very central, and very good price.

Reviewed by
T Hanson

From Minehead, UK
Who stayed in December 2014

Group of women

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Poor Room setup
The rooms at Eden plaza vary enormously. This was not good - beds end to end in narrow room with NO bedside tables of any kind and bed light switches so far away as needing one to sit up to switch off. One bed mattress had a ridge right down the middle. Good shower though! Excellent breakfast. can't be bettered for price. Room 603

Reviewed by
Gerald Smith

From UK
Who stayed in November 2014

Couple

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Good value accomodation
Good value for central London. Really convenient location, within 5 mins of 2 tube stations and shops, coffee shops, museums etc.
Small room, but clean and well presented. Communal areas were also clean and well presented. Would stay here again.

Reviewed by
Alison M

From UK
Who stayed in November 2014

Travelling alone

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Great price for the locations.
Small clean but great location. Will book again.

Reviewed by
mira t

From UK
Who stayed in November 2014

Couple

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It was a great place to stay being near the royal albert hall, which was the reason I was staying in the city. Would have preferred a room at back of hotel, as was pretty noisy through the night. But all in all good value.......

Reviewed by
P cameron

From Ringwood, UK
Who stayed in November 2014

Travelling alone

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Good for the Royal Albert Hall, not so good for drinking
This hotel is a lovely old building, plenty of character. Room I slept in was small but adequate. Quite noisy as it was situated on Cromwell road. Lovely staff, very clean and tidy. 5 minutes walk from the Royal Albert Hall (if you're fit and healthy like me). Not far from South Kensington tube station (Picadilly, Circle and District Lines served).
All in all very nice - could not fault the price given how short notice I booked it (2 days).

Reviewed by
Gary T

From Liverpool, UK
Who stayed in October 2014

Travelling alone

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