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79% would recommend it to a friend
The room was very cold on entry as the windows had been left open and the towel warmer in the bathroom didn't work as it was hanging off the wall
Days Inn Warwick Southbound - M40
We stayed here for a trip to Warwick Castle.
Unfortunately the motorway exit was blocked by roadworks so we had to drive a long way to get back onto the other carriageway and back up to Warwick. Not the fault of Day's Inn though - Our stay was was a clean, comfortable and enjoyable experience.
Days Inn Warwick Southbound - M40
All worked very well for me, a necessary nights stop on a long journey.
Only downside was could not get wi-fi, but not really a problem for me.
Only the breakfast let the stay down, otherwise was very good.
No iron or ironing board when asked for. Would stay again.
Its the little things that matter
For me it is the little things that can make such a difference.
Our room was fine, we have stayed in Days Inn before so we know what they offer and this was very much on par. So with rooms pretty standard across the group and comparable to competitors at this price point it is the smaller things that make a difference. Things like making sure that there are 3 of everything in the room when it is booked for three people. Only having two mugs, two cups etc isnt a major worry, but it is one that really shouldn't be an issue. Not having spares when it was raised is an issue as is laying the room out for 2 again hte next day despite my reminder and request for 3. All a bit shabby really. Customer service is so important to me and to this end i felt very let down. On arrival I was told that my pre paid room hadnt been paid for and that i would have to pay. being in receipt of a booking that clearly marked i had paid made me somewhat unwilling to pay again. One of the members of staff actually made me feel like I was trying to pull some sort of scam with the way he spoke to me, he was forceful to the point of being rude, suggesting I needed to speak to Laterooms to sort it out as it was my issue. After much haggling and my insistence that it wasnt my issue to sort, they let us stay and said they would contact laterooms next day. Not the best start to my sons 16th birthday celebrations. Turns out that there was a problem with taking the initial payment between Laterooms and Days Inn with both blaming each other for the issue, but certainly not my issue. The gentleman from the previous night was on duty again when i returned the second night and I have a feeling something must have been said, because he was so different, to the point of being totally over the top and disingenuous. Maybe his colleague had said something from the previous night. I didnt however get an apology for the previous nights shenanigans or for the room being constantly set for 2. As stated the room was in keeping with other days inn, however the little things really made it less than satisfactory.
breakfast arrangements were disappointing.We were not told that we could just go to.
Services and choose .We wre told to preorder a full meal.
Excellent & good value
Brilliant, friendly & helpful service, very clean and comfortable room, could not fault it & will definitely stay again.
I'd give it 5*'s all round.
Good for an overnight stop
Hotel is suitably located for a stopover on a journey - it is not holiday material, but doesn't purport to be.
Really nice welcoming and helpful lady on reception. Just basic decor and comfort, but that is all we required. We would have liked glasses instead of plastic cups though!
No surprises, good or bad
As expected for the money.
Children were happy and liked the fold-out bed