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100% would recommend it to a friend
Great hotel and spa
The spa and hotel is very nice, and the fact its dog friendly makes it even better.
The staff on the whole are pretty good, the room service wasnt great with younger staff being abit inexperienced and looking akward. The hotel is good value but the restraunt is over priced.
A Few Days' Relaxation
As always it was a pleasure to stay here.
The staff are very friendly and willing to assist. I felt that the building could do with a bit of care such as repainting the skylights before winter to prevent water seeping into the dining room. Inside everything, I saw was immaculately painted and I couldn't fault the service.
Beautiful venue and excellent food
We stayed overnight in this beautiful Georgian country house.
Unfortunately the weather meant we couldn't enjoy the lovely gardens, but the room was lovely (although a bit strange going downstairs to the bathroom!) and clean - although the bath itself was not brilliant; it was not dirty but had marks all around it and the shower was not really usable as a shower as it was just a shower head with a short hose slung around the bath. The pool, sauna, spa and steam room room was very nice and kept constantly clean and tidy by the pool guard. The opening times were good as well and gave us plenty of time to partake without having to rush. We did not use the gym, but that too looked very clean and tidy with someone around to help at all times. We only ate breakfast at the hotel but this was lovely. The food was locally sourced and the sausages were beautiful. The staff were extremely helpful, professional and polite and the front desk was always manned. Value for money was great (although we found this hotel through a LateRooms deal) but we would definitely pay top rates to go back and stay there again. Having been used to staying in chain hotels it was a big step to stay in a smaller, independent hotel, but I am glad we did as we have now found a wonderful place to go back to and use as a base for exploring more beautiful places in Sussex/ Kent.
We had a family suite on the top floor at the building in the back of the hotel.
The suite consisted of two very spacious double bedrooms with a door so it was great with the kids. Two TVs one in each room was very handy. The juliette balcony was lovely and overlooking a nice part of the garden outside. So the layout of the suite and location was great. However, the rooms were very outdated in decor, we found old tissue under the bed, cobwebs on light shades and dirty skirting boards. One of the rooms (the one without a smoke detector) reeked of stale cigarette smoke. However, I didn't want to complain as I didn't want to change the room to another family room with most likely not such good location and views. The mattress of the double bed was very worn out with big dents and not very comfortable. Synthetic quilt which felt uncomfortable during the night. The water pressure in the shower above bath tub was very poor. On a good note the swimming pool was a huge hit with the kids and we thoroughly enjoyed that. The sauna and steam room was also fantastic. I had a massage which was average standard. We had an evening meal which was quite pricey for what was very mushy fish and rock hard boiled potatoes. No one asked whether we enjoyed the meal so by the time we were approached at the end of the meal it was too late to rectify the problem. However, the breakfast was very good indeed .
Short break March 2015
Stayed just the one night.
Staff very friendly, double room spacious and comfortàble. Made use of the good size pool and had a relaxing swim before our evening meal. Robes and towels provided was an added bonus. Evening meal was well cooked and very tàsty. Very good value for money. This is my second visit, would definately return.
Could have been Faulty Towers
Arrived after 2pm shown to a newly decorated room with twin beds, with the heating turned up full.
We were on a romantic weekend twin beds were not a go, so shown to a room above reception with a double bed which I can honestly say was tilting to one side. Room needed decorating and everything very worn. However, hotel staff were exceptional accompanied with the dinner and breakfast the hotel made up for the room.
Great Little Hotel
The staff really make the difference. As a couple of people mentioned some of the facilities are a tired but the public areas are fine.
Valentines day treat
Lovely place , friendly , nice spa facilities , pool was clean and nice size
Had the valentines day set menu and thought it was great , would recommend
Easy weekend away
Restaurant was excellent for dinner The indoor pool was a highlight.
Staff are friendly and helpful
Relaxing weekend break
Stayed Saturday and Sunday night.
All staff were friendly, helpful and appeared happy in their work. Upgraded to a superior room which was very spacious and comfortable. Some of the furnishings and carpets looked a little tired but everything was clean, neat and tidy. Didn't have enough time to use the spafacilities but they certainly looked very inviting. Plenty of choice for breakfast , well cooked tasty fry up or healthier options Thoroughly enjoyed our stay.