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Reviews - Novotel Milton Keynes

3AA Assessed Hotel Ratings explained
Saxon Street, Layburn Court, Heelands, Milton Keynes, MILTON KEYNES, MK13 7RA
This 3-star hotel in Milton Keynes is a couple of minutes drive from the town centre and the ski dome, close to Bletchley Park and Gullivers Land. The Novotel Milton Keynes has 124 guest rooms, each with WIFI access and flat screen TV. The hotel has Elements Restaurant and Bar, In Balance fitness centre and a relaxing indoor heated pool. Meetings and weddings can be held in one of the 6 function rooms for up to 120 people, and there is also free parking on site.
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Overall score Guest rating scores since December 2012 Customer recommendation
Guest Reviews Based on 220 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
86% recommended this accommodation to a friend 88% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Not very good.
Room was very average. It smelled and needed refurbishment, the drinks at the bar were over priced, a cheap bottle of white wine was £20. Not impressed.

Reviewed by
peter r

From UK
Who stayed in December 2014

Travelling alone

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Clean room, friendly service

Reviewed by
R SMITH

From UK
Who stayed in December 2014

With colleagues

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Business Overnight
Ok for overnight on par with other chains.

Reviewed by
Nigel D

From Croydon, England
Who stayed in November 2014

With colleagues

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Weekend break whilst attending silverstone - Saturday 22 November 2014
This hotel is clean and tidy with good quality facilities and very good value for money. What made my experience even more exceptional was the attentiveness of the gentleman whom manned the reception both on Saturday and Sunday - nothing was too much trouble and this type of customer service is quite a rarity. I will most certainly return here.

Reviewed by
Jonathan H

From UK
Who stayed in November 2014

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The hotel accommodation and pool are excellent for families with children
We thought breakfast was exorbitant and didn't buy it.

Reviewed by
Linda M

From Y Felinheli, UK
Who stayed in November 2014

Family

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Great hotel
Stayed for one night for business, great location and hotel was very clean. Staff were very helpful and friendly! I would definitely stay again.

Reviewed by
Jon Jarvis

From Birkenhead, UK
Who stayed in November 2014

Travelling alone

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brilliant
Staff at reception ever so friendly and polite. Room was clean and tidy and staff even made an effort to check we had settled on OK and that we were satisfied.bwhen asked for extra facilities they seemed happy to help. Nice easy checkout and we would feel verybwelcome to stay again.

Reviewed by
j goldsmith

From Milton Keynes, UK
Who stayed in October 2014

Couple

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Steve in MK
The hotel was chosen because of its location. It was a pleasant surprise to find that it was also a good choice due to its comfort.

Reviewed by
Steve Cook

From UK
Who stayed in September 2014

Couple

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  • Family friendly

Smell
When entering the room there was an unpleasant smell coming from the toilet, stale water.
The kettle spout was filthy.
However the young receptionist moved us immediately and without any fuss. Kettle was clean and the room smelt fresh.

Reviewed by
D Bamford

From Manchester, UK
Who stayed in September 2014

Couple

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not a great experience
Hotel accommodation was average with staff not particularly attentive, some features of the room absent and some of the gym equipment not working. The food was disappointingly over seasoned and overcooked for a medium price

Reviewed by
Edward T

From UK
Who stayed in September 2014

Travelling alone

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