Reviews - The Palace Hotel


Oxford Street, Manchester, M60 7HA

Price From 174.41 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (256)

78% would recommend it to a friend


Customer service


Food quality

Room quality


  • S Royston

  • December 2015

Good location

We have stayed here before, and this time was far more enjoyable as the restoration work is now complete.

I was disappointed though, having paid for breakfast but actually leaving in a rush and didn't have time for it, that we were told that it was a laterooms deal, and we would still have to pay. I won't stay there again, just on principal.

  • M Su

  • December 2015


Whilst there was a great choice for the breakfast buffet, the food was not very warm.

  • David H

  • December 2015

Nice room but TV

The room was well appointed but the TV reception was poor.

Took me back to the sixties when you needed to adjust the aeriel to get rid of "snow".

  • J Riley

  • December 2015

Value for money

Good value for money.

Wifi in the room would have been useful.

  • B Babbage

  • November 2015

Will be fantastic when refurbishment finished

Unfortunately room right next to dustbins outside which were emptied early in the morning.

The room was so hot and no windows could be opened as by refuse. It was a shame as lovely building, great staff just bad noisy hot room.

  • Andrew S

  • November 2015

Palace hotel review

Do not select single occupancy when booking as you get put in a shoe box!

  • Joseph M

  • November 2015

Ideal for Palace Theatre

Have stayed at The Palace on previous occasions.

The hotel is ideal for our purposes, being as it is next door to The Palace Theatre. The staff were friendly and welcoming. The room was spacious and clean. However, the decor was a little tired and in need of a make over. For example, a couple of the wooden floor blocks had rotted away leaving a very noticeable 'pothole' and the clothes hook on the bathroom door was missing. Just felt that this iconic Manchester landmark good do with a little TCL treatment.

  • Faye G

  • November 2015

I booked the hotel for my mum and grandma, they absolutely loved it.

Staff were so friendly and helpful with everything and the rooms were spectacular. So much history to the building and in the best location.

  • C Fletcher

  • November 2015

I would definitely stay here again and recommend to family and friends

Staff were very friendly and welcoming, hotel is clean and the room comfortable I will be returning and recommending to friends and family.

  • Karen N

  • November 2015

Stayed 3 nights on business

Staff very friendly and helpful.

Room clean and comfortable. Not much of a view but location of my room was nice and quiet. Downside was the breakfast. On each of the 3 mornings the eggs were dried up and hard and food was luke warm. Did not eat any other meals here so can't comment on standard of food otherwise. Breakfast poor value for £14 so while I would stay again, would book accommodation only and eat breakfast elsewhere