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64% would recommend it to a friend
No help was offered to take bag to room.
description of how to locate lift was inaccurate. Had seen on the net that the Gourmet Society offers applied in the restaurant, only to be told on arrival this is no longer the case. Hence disappointed overall, especially as this chain had given excellent service in New Zealand!
Whately Hall, Banbury
Lovely little quaint hotel.
Cannot fault the staff for their politeness & helpfulness .
Surprised at the cost of breakfast £15.50 - slice of bacon, fried egg & 8 little mushrooms. Cup of tea. Pot only warm.
Mercure Banbury Whately Hall Hotel
Thought the room was poor value for money , had an executive room and it was very old worn and tired looking , although TV in bedroom can't watch it in bed as it is placed in a cabinet and the doors block the view !!
Fantastic central location
Hotel was great but booked a double room and was put in a twin.
Very nice warm hotel.
The suite was very nice indeed. Would stay again. Steve
A much improved service and accommodation this time.
Last time we stayed we used supermarket vouchers to pay, coincidence.
Beautiful room and very helpful staff on Reception.
Breakfast hot food had been standing for some
considerable time and not hot. This was 8-30am
Thought the room could have a tray to store the kettle, mugs and tea bags etc Re breakfast - although a lovely meal we felt that it should be included in price of the room.
Most people want breakfast - a good start to the day
Very good stay, would recommend.
Lovely hotel centrally placed in Banbury close to all amenities.
Staff were helpful and accommodating, sorting us out with a twin room on request at late notice. The new wing is tastefully decorated and feels upmarket and although the bath/shower seemed to have been forgotten in the upgrade it was perfectly fine and delivered a nice hot shower. My only slight issues are that I asked for a sandwich in the evening and because there was a wedding on it was not really up to the standard implied by the price. Secondly, breakfast might have been nice included in the room price, but mainly because I was a little hungover. I would definitely return.
The hotel wasn't good value for money the rooms
Were in desperate need of decoration